• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    Question Question before activating Plesk firewall

    Hello, I read that Plesk firewall and firewalld should't work at the same time. I've checked for firewalld and I get this : #systemctl status firewalld Unit firewalld.service could not be found. When I check iptables, I get this : #/sbin/iptables -n -L Chain INPUT (policy ACCEPT) target...
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    Question I'd like some feedback about Abusix Guardian mail

    Hello, I've opened an account on Abusix website to solve a rejected email adress problem. They offer for free their Guardian mail service up to 5000 requests a week. I guess it means 5000 mails received on my server each week ? They have a partnership with the french ISP Orange, which should...
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    Question Reverse dns setting

    Hello, One of my mails have been blocked as spam by abusix because of the RDNS identified as 62-210-125-74.rev.poneytelecom.eu which is not one of my domain but the RDNS set at Oneprovider. I want to change it. If I change it for thamms.xyz which is the hostname of my server, will it work for...
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    Question Which domain mail server should I use ?

    Hello, I have a server with SD-xxxx.dedibox.fr as hostname, and several domains hosted on it. Each domain has DKIM/DMARC enabled, and a SPF record based on the template of the DNS template of Plesk : v=spf1 +a +mx +a:sd-xxxx.dedibox.fr -all Can each domain use its own mx for IMAP and SMTP, or...
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    Question Horde and Roundcube

    Hello, I've installed Plesk on a server with Debian 12 following these instructions ; https://docs.plesk.com/en-US/obsidian/deployment-guide/plesk-installation-and-upgrade-on-single-server/1click-plesk-installation/installing-plesk-for-linux-in-one-click.76444/ I've found that Roundcube was...
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    Resolved Problem with Cron and Nextcloud

    Plesk Obsidian Version 18.0.55 Mise à jour 2, dernière mise à jour le 28 Sept 2023 06:28 Debian 11.7 Hello, I get warnings from the Nextcloud cron with this message : PHP Warning: PHP Startup: Invalid library (maybe not a PHP library) 'kolabshared.so' in Unknown on line 0 I've been told on...
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    Resolved Problem with Nextcloud upgrade and PHP version

    Hello, I'm trying to upgrade Nextcloud using the "sudo -u www-data php occ upgrade" command, and I get this error message when I launch it : This version of Nextcloud requires at least PHP 8.0<br/>You are currently running 7.4.33. Please update your PHP...
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    Question Question about configuring a mail server

    Hello, I have several domains with mail activated, and I would like to know if my configuration is correct : The server host name is myserver.com. I use it for SMTP/IMAP configuration in the mail softwares. In each domain DNS I have something like this : TXT field for SPF ; adomain.info...
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    Resolved Problem receiving mails and with Roundcube since Debian and Plesk upgrade

    Hello, I’ve upgraded my server to Debian 10.13, then I’ve upgraded Plesk to 18.0.46. Since then I have two problems : 1) I can’t receive mails from the server. I get a « Connexion to default ports of the mail server expired » from my mail client. I’ve checked the services, and Postfix, Dovecot...
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    Issue Problem with Plesk Email Security and Greylisting

    Hello, My configuration : OS : Debian 9.13 Plesk Obsidian Version 18.0.42 Mise à jour 1, dernière mise à jour le 19 Mar 2022 03:01 The mails received on my server are all going in the waiting list, but are never treated. They never arrive in the mailboxes, and are never deleted for the spam...
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    Resolved Problem activating fail2ban

    Hello, My server specifications : Debian 9.13 Plesk Obsidian Version 18.0.41 Mise à jour 1, dernière mise à jour le 9 Fév 2022 06:27 I can't activate fail2ban. When I check Activate fail2ban and click on Apply, I get a message telling me that settings have been saved, but the check box is...
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    Question Debian 10 now or Debian 11 later ?

    Hello, I've just reinstalled my server with Debian 9 which end of support is planned in June 22nd 2022. Should I install Debian 10 now, or can I wait until June and install directly Debian 11, stating that Plesk will support it at this time. Thank you
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    Question Question about spf configuration

    Hello Let’s assume my server hostname is example.com. It is used as mail server for all the domains on my server. I use mail.example.com as imap and smtp server. I’ve put the following spf in all the domains dns : v=spf1 mx a include:example.com -all I’ve checked this configuration on several...
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    Resolved Error updating roundcubemail-plugin-calendar

    Hello, I have Centos 7 (centos-release-7-8.2003.0.el7.centos.x86_64) on my server, and updating the system fails with this error : roundcubemail-plugin-calendar- FAILED...
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    Forwarded to devs Backup problem : incremental backup doesn't work and backup use all the swap

    TITLE: Backup problem : incremental backup doesn't work and backup use all the swap PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: CPU Intel(R) Xeon(R) CPU X3450 @ 2.67GHz (8 core(s)) Version Plesk Obsidian v18.0.21_build1800191128.17 os_CentOS 7 OS CentOS Linux 7.7.1908 (Core) RAM ...
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    Incremental backup not working

    Hello, I have a scheduled backup operation for all the server. It should make incremental backups every day and a full backup once a week, but, instead, it makes a full backup every day. The incremental backup option is checked. The backup is scheduled to start at midnight every day. The backup...
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    Question Advanced monitoring : Apache&PHP-FM memory usage

    Hello, I've just migrated my server to a stronger one (stronger cpu and more ram). Some websites have been switched to php 7.4 since the version they were using was not installed on the new server (too old). I've received two alarms ; One is for Apache&PHP-FM memory usage : One is about Swap...
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    Resolved {Solved}Question about mail server SSL/TLS certificate

    Hello, Let say that my server domain name is toto.com. I've secured the mail with the Let's encrypt certificate for toto.com. I have a subscription on my server for titi.com. I secure the mail for this domain with the Let's encrypt certificate of titi.com. I configure Apple Mail with the IMAP...
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    Issue Timed out on port 143 and 993 when managing mails on my server

    Plesk Obsidian Centos 7 Hello, Since several days, I can't do anything on my mails, like deleting them, moving them from one folder to another, without having a timed out. I connect to my server with IMAP. I've changed nothing on it, besides installing Plesk Mail Premium without activating it...
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    Issue Urgent security issue in NGINX/php-fpm

    Hello, I've seen this on the Nextcloud blog. Is there a Nginx and PHP upgrade planned concerning this issue ? Urgent security issue in NGINX/php-fpm – Nextcloud Thank you
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