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In the last few days I've had complaints from clients that they can't send out email. It used to work fine before, but it probably broke on one of the latest updates. They get the following error message on their Outlook: "None of the authentication methods supported by this client are...

By default, FTP passive mode doesn't work with the Plesk Firewall. To work around that on RHEL/CentOS/CloudLinux you need to edit /etc/sysconfig/iptables-config and change the line with IPTABLES_MODULES to: IPTABLES_MODULES="ip_conntrack_ftp" It would be better to have an option in the...

Is there a way to disable the "Parallels Panel was successfully updated" emails? I've already went to the Scheduled Tasks, and changed Scheduler notification to: Do not send, but it didn't make any difference on both the general Scheduled Tasks and on the individual tasks.

1. When searching, the order result is not always logical (subdomains appear before the domain name, domain aliases appear before the main domain name, substrings appear before full matches). It's better to first show in the list results that match the start, and later substring search. 2. When...

One of the very useful features in Plesk 11.5 is the option when adding a new domain alias to "Redirect with the HTTP 301 code". However, that option is not available if web hosting is disabled (e.g. because it's hosted on a different server, which might not be able to do the 301 redirects)...

In 11.5.30 Update #11, When I create a new customer, and then change the hosting type to No Web Hosting, I get the following error message sometimes: Error: Domain Service Web not exists: domain=example.com, id=337 This happens only the first time when changing the hosting type, on...

Frames? Really? In 2013? They were bad idea in 1996, they're still present in the latest version. http://www.nngroup.com/articles/why-frames-suck-most-of-the-time/ They are awful for usability. Are there any plans to fix it in the next version of Plesk?

I have a domain example.com, and a domain alias (only Web service is aliased) example.net When I try to add a CNAME record on example.net that is different from the one on example.com, e.g.: dns --add 'example.net' -cname 'mail' -canonical 'mail.example.com' I get the following error...

A small usability issue: In the mail tab, there's no way to see whether mail is enabled or not for the domain. You have to click on "Change Settings" to see the status.

There are several ways in which the reseller part is not usable: * There's no way to change under which reseller the customer is under. The way this should be implemented is that when you click on a customer, there should be a "Change Reseller" button on the toolbar. This should behave...

Plesk's subdomain handling is pretty awful. Let's say I create the subdomain subdom inside the example.com subscription (i.e. subdomain.example.com). When I look at the Plesk domain structure, it always creates the subdomains folder, e.g. /var/www/vhosts/example.com/subdomains A...

The long awaited RHEL 6 has finally been released after almost 4 years from the previous version. RHEL 5 mainstream support will end in only 3 years time (March 31, 2014). So any new Plesk server that I install will become unsupported in 3 years time. A shared server with hundreds of users...