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When installing WordPress 3.8 via application tab with php running in fastcgi mode, plugin / theme installing features do not work. WordPress asks for FTP credentials. The installer adds the following lines to wp-config.php: if(is_admin()) { add_filter('filesystem_method'...

I guess this is a quite trivial question: Why is the FTP Backup (visibly) splittet into multiple files? Do you have to copy all of them back to the server repository for a restore? In our case, one single day is on multiple pages because there are so many files ... Thanks in advance ...

How safe (or dangerous) is it to switch off the php safe_mode for a domain? Is there another mechanism to lock the user into the base directory? Or is it enough to switch on fast cgi? Are the rights for the folders enough safety in that case?

Hi all, the application vault (tools & settings) provides a "check for updates" button. Although there is a new version of wordpress available and installed for some domains, the update is not provided for domains that use older versions. Is this a bug? Or do I misunderstand the update...

Hi all, we found a bug in the aps system of plesk. We installed wordpress as application for a domain via plesk panel. After toggling the cgi-bin settings for that domain (both, on/off or off/on), the wp-config.php gets overritten by a standard file. Looks like the application is not...

Hi all, we are trying to migrate from 9.5.2 to 11. Unfortunately, the following error appears in the migration log for many of our clients: Error: client "applications" Execution of /opt/psa/admin/plib/api-cli/client_pref.php --update applications -expiration -1...

Hi all! There are two big (> 50 GB ) dumpxxxxx.tgz files in out /opt/psa/tmp folder. Timestamp is relatively old from 2010 and january 2011. Can we remove them or could this cause any problems? thanks in advance!

The httpd.include config file of a specific domain is missing sporadically (about every second time) after nightly backup has finished. It can only be restored by using the /usr/local/psa/admin/sbin/websrvmng -a command. Can anyone confirm this behavior. Are there any solutions? Thanks in...

Although this is an old issue, I think it is worth being reposted: When using the backup manager to create a complete backup including configuration as well as content, mostly one of the apache restarts for one of the domains fails (there seems to be one restart for each domain?). The...