• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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    Question Error 500 and no logs available

    These are the files in the log directory of the subdomain causing the error 500: -rw-r--r-- 2 root root 0 Nov 23 20:10 proxy_error_log -rw-r--r-- 2 root root 0 Nov 24 06:31 proxy_access_log -rw-r--r-- 2 root root 6747 Nov 24 06:31 access_log.processed -rw-r--r-- 2 root...
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    Question Error 500 and no logs available

    Update: Still no success, but in my desperation ran a HTTP request from the browser, and just a second later I used the find command to find all files that have been modified in the seconds before: find / -type f -mmin -0.1 -not -path "/sys/*" -not -path "/proc/*" > modified_files.txt then i...
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    Question Error 500 and no logs available

    Great thinking, but unfortunately, nothing changed. Also restarted involved services (even though that shouldn't be required when removing a .htaccess). Same behavior as before, no logs to be found. The .htaccess is pretty basic I would say. RewriteEngine On RewriteCond %{HTTPS} off RewriteRule...
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    Question Error 500 and no logs available

    Hi Peter, Thanks for your suggestion - but I can confirm, I am in the right directories. In fact, the page is hosted in a subdomain, the logs are supposed to be in /var/www/vhosts/<domain>/logs/<subdomain>. In addition I checked the error_log in /var/www/vhosts/<domain>/logs and /var/log The...
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    Question Error 500 and no logs available

    One of my websites hosted on Plesk returns an error 500 and I have no idea how to figure out what is wrong as I do not find any information in any log files. I am running Plesk 18.0.56 on Ubuntu 18.04.6. The website in question is running PHP 7.2.34 (or 7.2.15 which does not make any...
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    Issue chrooted SSH access does not work after migration

    Ok, seems as I have resolved the issue by replacing the symlink with a bind mount. Still need to disable and re-enable the chroot env for each customer via Plesk.
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    Issue chrooted SSH access does not work after migration

    Hi all! I have successfully migrated from an old server to a new machine running Plesk Onyx 17.8.11 using the provided migration tools. Now customers complain that they cannot log in via ssh. They usually have chrooted SSH access. This is what happens when they try to log in: user with id=10003...
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    Resolved PHP files are downloaded in Apache for a single domain - PHP is enabled

    Thanks for your suggestion, however, that's not the issue, it does not work either way. There are no error messages at all in any log file. And also the phpinfo test file works perfectly fine in any other domain. As mentioned earlier, the funny thing is that index.php loads fine as a landing...
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    Resolved PHP files are downloaded in Apache for a single domain - PHP is enabled

    Hi everybody, I have running many PHP sites on my Plesk server, however, a single one just keeps on offering PHP-files for download instead of executing them. The landing page Example Domain loads perfectly and prints something like "Forwarding to login page". After a few seconds, the index.php...
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    Can't add a certificate to my website (SNI)

    Hi all, I've got a root server running plesk 11.5.30 on CentOS 5.8. I've got two IP addresses and several customer pages. I've set up a new domain now which I want to use with a SSL certificate - but unfortunately, I cannot add the certificate to my page. The IP addresses are shared ones, thus I...
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    qmail: Reject unencrypted email

    Hi all! I'd like to create an email account which only accepts encrypted email. This of course shall not affect other users and their mail boxes. I don't have a problem writing a simple script which checks a single message for whether or not it's encrypted. but I have no clue where to hook...
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