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  1. ukc

    Change all domains to FastCGI and update file permissions

    Hello, We have a number of Plesk 12 servers where clients have created a mix of domains that run PHP as FastCGI and Apache. We no longer allow clients to create new domains that run PHP as Apache. For all the existing domains, we need to convert all domains to run PHP as FastCGI and then we...
  2. ukc

    10.4.4 Upgrade to 11.09 - WARNING STEP 28: Detecting if encrypted passwords are used.

    Hello, I will shortly upgrade my servers from 10.4.4 to 11.09, in the pre upgrade check I get this warning: [2013-10-16 06:33:46][INFO] ==> STEP 28: Detecting if encrypted passwords are used... [2013-10-16 06:33:46][WARNING] There are 1796 accounts with passwords encrypted by the...
  3. ukc

    Plesk Panel 11 not working after upgrade from PP9

    Hello, My provider upgraded from PP9 to PP11 yesterday and it all seemed fine. However, after attempting to login to the panel today, I am getting the following error after waiting some minutes for the login page to timeout: ---------------- ERROR: Service_Agent_Exception Up Level...
  4. ukc

    "Install Web Application" icon disappears

    Hi, I look after 10 Plesk 9.x servers and this problem has got me stumped! Two of the servers only allow clients to install one web application after which the "Install Web Application" icon is no longer visible, simply the installed web application is listed and clients cannot install a...
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