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Hi! Feature request. It would be great to have an option for add a comment when adding an IP address to the Trusted list, this would help to identify the addresses when time passes. Kind regards.

Hello! I'm facing this very strange issue, after making any change on domain DNS records I can verify changes on the zone file (/var/named/chroot/var/<domain>) but bind does not load them. Instead, it got stuck with previous data. Sync to slave DNS works OK. I tested it with 2 domains, one...

Hello! After publishing a simple site desgined in Presence Builder site does not show right. Inspecting code from the browser shows lot of errors, shown below. Any help will be truly appreciated. Thanks a lot. [Error] Did not parse stylesheet at 'Inicio - Asoc. Programa Cambio' because...

Hello, I noticed that for every change performed on any of the hosted domains (add/delete subdomain, activate/deactivate webmail, etc) a full restart for apache is done, and it takes quite a time to to apache get alive agin so the "neighborhood" domains are affected (sometimes severely). There...

Hello! After doing "revert" on web presence, a client has got a very old version of his site in to web presence but the live site it self is intact ... Is it possible to import to web presence a live site from it's document root? Thank's so much, Jorge.

Hello. After last upgrade today (Apr/18/2016) all my mail clients started experimenting erros. As I can see on log files dovecot shows "location=fail::LAYOUT=none" on every session. Any help will be truly appreciated. Best, Jorge.

Hello, I'd like to move all my current Plesk (version 11) to a new linux box, with a fresh OS and Plesk 12. I guess I could install the new Pleas 12 and then migrate, but I'd like to know if there is another way, like backing up and then restoring the while server. What method is the...

Hello, After uploading an application (Joomla 2.5.X downloaded from apstandard.com) the vault does not show it available to install. I did "make it available", it is shown in the admin area but not when browsing apps to install. Even more, doing "Make it unavailble" on Joomla 3 does not...

Hello! Is it possible to convert any subscrption to a webspace, in order to be managed in power mode? Thanks a lot, Jorge.

Hello! Is there any way to convert some subscriptions to "my webspaces"? Thank you so much, Jorge.

Hello, Is it possible to do so in plesk 10.x? I mean, a pre-existing client with some subscriptions can be converted to a reseller with those subscriptions converted to clients? Thanks a lot, Jorge.