• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    None of the solution worked. This is second day all emails are down and 65 users sending me hard talk mails May I uninstall Plesk and re-install it?
  2. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    [root@centos ~]# plesk repair installation Reconfiguring the Plesk installation [root@centos ~]#
  3. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

  4. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    [root@centos ~]# /usr/local/psa/admin/sbin/mail_handlers_control --list .---.---.-------.--------------------------------------.-----------------.------------------.-----------------. | E | P | prior | address | name | type | queue |...
  5. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Here is screen shot for "Server Components" http://prnt.sc/b2oei0 Services Management screenshot http://prntscr.com/b2oi7b
  6. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    There is no "Mail Server Settings" in my Tools & Settings
  7. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Here is my "Tools & Settings" screenshot
  8. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Permission denied msg is set with this command: chmod 4777 /usr/local/psa/admin/sbin/wrapper and now I can see all icons in plesk but original problem not yet fixed Here is my "Tools & Settings" screenshot http://prnt.sc/b2o0jz
  9. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Permission denied msg is set with this command: chmod 4777 /usr/local/psa/admin/sbin/wrapper and now I can see all icons in plesk but original problem not yet fixed Here is my "Tools & Settings" screenshot http://prnt.sc/b2o0jz
  10. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Installed successfully but now there is none of icons in plesk with error: Unable to read components configuration from the service node: sh: /usr/local/psa/admin/bin/packagemng: Permission denied I tried to stopall and restart and had following results: # service psa stopall Stopping tomcat...
  11. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    I checked severally but there is no "Mail Server Setting" in "Tools & Setting"
  12. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Thanks again. I applied but here is output: # /usr/local/psa/bin/sw-engine-pleskrun plesk_password_changer.php `cat /etc/psa/.psa.shadow` 'Tunisia2015' --mailaccounts [2016-05-11 06:21:43][INFO] ==> Installed Plesk version/build: 12.5.30 CentOS 6 1205160407.13 [2016-05-11 06:21:43][INFO] ==>...
  13. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Thanks IgorG as you are helping me from yesterday. I really appreciate but nothing done with Plesk repair mail # plesk repair mail Error messages: 0; Warnings: 0; Errors resolved: 0
  14. R

    mchk mail_outgoing_restore fail - please help

    I am facing the same problem with Plesk 12.5.x. IgorG when I used your recommended command then seeing the following: [root@centos vhosts]# /usr/lib64/plesk-9.0/remote_mail_restore/mail_outgoing_restore Error occured while sending feedback. HTTP code returned: 502 This operation is not...
  15. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    We bought Plesk from online.net (our hosting company) and added ticket to their control panel but they said to get help from community. The plesk is also not supporting because we not bought this panel directly from Plesk. Anyways I noticed that there is nothing in mail_auth_view file whilst...
  16. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    In my view this all about permissions. When I ran this dangerous command in my case: /usr/local/psa/admin/sbin/mchk --without-spam then everything went wrong For /usr/local/psa/admin/bin/packagemng: Permission denied I reset packagemng permissions to 755 and its become to previous state. I...
  17. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Thanks again for your favorable reply I did all the steps mentioned in above referred articles but with no luck. Nothing changed [root@centos ~]# cd /usr/local/psa/ [root@centos psa]# chown root:psaadm ./admin/sbin/*wrapper [root@centos psa]# chmod 4110 ./admin/sbin/*wrapper [root@centos...
  18. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Its ran successfully but now nothing is working and I am seeing only one message: ERROR: Service_Agent_Exception Unable to read components configuration from the service node: sh: /usr/local/psa/admin/bin/packagemng: Permission denied
  19. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Here is Message on Plesk Homepage: Failed to update Plesk. To solve this problem, you can send the update log to Odin support. View the update logs (May 10, 2016). Copy the logs to your computer before you close this message. To close this message, click here. Here is update log: Execution...
  20. R

    ERROR: PleskFatalException: StatInfo->getActiveDomainsNumber() failed:

    Thanks for your favorable replies I seen this but there is no option of BIND in "Plesk Upgrade Settings". Please see this image: http://prnt.sc/b2abie Furthermore, all website users are not able to send emails from their accounts even they are not able to login to their emails account. There...
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