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  1. V

    Resolved FTP: User account already exists.

    In that particular case it was inconsistency of Plesk database that's why it was needed to investigate directly on the server. What we were discussing: Make the following queries in Plesk database (you can connect it using "plesk db"): > select id, login from sys_users where login = 'YOUR...
  2. V

    Resolved pm_ApiCli::ch_mode only on files?

    I suggest to send the extension archive to certification team for detailed investigations.
  3. V

    Resolved pm_ApiCli::ch_mode only on files?

    I'm glad to hear my advices helped you. Looking forward to seeing your extension.
  4. V

    Resolved pm_ApiCli::ch_mode only on files?

    As an example of own sbin script you can take a look at the following extension on GitHub: GitHub - plesk/ext-syslog-watch: Extension which shows last lines in syslog. As for filemng "chmod -R 644 ." is just an example and you can add your own command there. The idea is to run a command under...
  5. V

    Resolved pm_ApiCli::ch_mode only on files?

    Hello, I would recommend to implement a small shell script in sbin directory of your extension and run it using pm_ApiCli::callSbin passing necessary permissions and path. It will be more flexible. The other case if you want to make chmod under vhost owner privileges. In this case you use...
  6. V

    Plesk WordPress Manager Failing with WordPress 4.7 Upgrade

    Hello, From this stack trace I see wp-cli has version 0.24.0 but in Plesk 12.5 update #54 0.25.0 has been delivered. Could you please check the version of package: # rpm -q plesk-wp-cli or # dpkg -l plesk-wp-cli Also the version of wp-cli is specified in file /usr/share/plesk-wp-cli/VERSION...
  7. V

    Resolved Blank pages after upgrade

    Possibly the extension SideKick breaks the UI. It's not compatible with Plesk Onyx and new version will be released a bit later. Now you can remove it: #plesk bin extension --uninstall sidekick
  8. V

    Let's Encrypt extension

    Hi @Larsm! Could you provide more details: What is output of command #plesk version ?
  9. V

    Resolved error with wp cli

    Unfortunately, I cannot reproduce the issue on our test environment. Could you contact support to investigate the issue directly on your server.
  10. V

    Resolved error with wp cli

    "WP-CLI root dir: phar://wp-cli.phar" means you call wp-cli installed by yourself. For wp-cli delivered by Plesk the correct value is "WP-CLI root dir: /usr/share/plesk-wp-cli" Could you clarify where you see the error "PHP Fatal error: Class 'WP_CLI\Runner' not found in...
  11. V

    Resolved error with wp cli

    Hi @fferraro87 Could you please provide more details about your WordPress installation: 1. PHP version on the domain 2. WordPress version 3. The content of /usr/share/plesk-wp-cli/VERSION to be sure which version of wp-cli is used.
  12. V

    [PPP-22657] Wordpress Toolkit plugin update bug

    Unfortunately the issue is not fixed yet and I cannot provide you details about the date when the fix is delivered.
  13. V

    Extension Development

    Hi @Paul Ellison Also you can contact [email protected] mail list if you have some questions about the extension development.
  14. V

    [PPP-22657] Wordpress Toolkit plugin update bug

    Hi @PSi_101! Thank you for reporting the issue. I confirm it's a bug. I filled it with ID PPP-22657 in our internal tracker.
  15. V

    Magento 2 plesk compatibility issue

    Hi @KooTjoo. Thank you for the provided details. We reproduced the issue on our side and confirm it's a bug. I hope it'll be fixed in nearest updates of APS package.
  16. V

    API wordpress install-plugin

    Hello @Dave B. You can find plugin ID in the URL of plugin page. For example to install "Hello World" plugin https://wordpress.org/plugins/hello-world/ You should specify "hello-world" as plugin ID.
  17. V

    nginx + php-fpm not show my wordpress website

    Hello @tomer628. I'd like to help you fix your initial server. First of all for any case it's better don't modify any configs or system files yourself directly (not from Plesk). It can lead to conflicts and crashes on your server when you'll try to make some operations from Plesk. Let's...
  18. V

    mailing lists, qmail, mobile manager

    The app has an extension Plesk Mobile Center installed on the server. It sends push notifications to mobile app.
  19. V

    mailing lists, qmail, mobile manager

    Hello Marcus, Thank you for your feedback. We confirm this issue and will think how to fix it.
  20. V

    Exclude directory/files from backup

    You can vote for this feature: https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/4046046-add-the-possibility-to-exclude-selected-files-or-f
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