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    Resolved Web Application Firewall Security Rules Not Deactivating

    I have detected a WAF rule blocking activity. [client ******] ModSecurity: [file "/etc/httpd/conf/modsecurity.d/rules/tortix/modsec/50_plesk_basic_asl_rules.conf"] [line "2242"] [id "33340748"] [rev "2"] [msg "Protected by Atomicorp.com Basic Non-Realtime WAF Rules: Generic Path Recursion...
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    Domain's default folder structure - where's private gone?

    We've used plesk for many years on different servers and it has always included a private folder (with it's special permissions) when we created a new domain. We've just created a new domain in our updated v12.0.8 panel (from 10.4.4) and there's no private folder. It's only created . . ...
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    Where have all the websites gone? - updated to 12.0.18

    So I've just updated to 12.0.18 and when I login it takes me to page https://xxxxxx:8443/smb/ and lists just 25 websites - we're hosting 80 or we had 80 before the upgrade. I've tried clicking on 100 & ALL,l but alas still only showing 25 sites. The Webpace drop down list in the page header is...
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    Updating to 12.0.18 frozen

    I have attempted to update our plesk panel 10.4.4 to 12.0.18. I left it running overnight and in the morning it is still saying "Waiting . . ." with the progress as follows - has it finished, will it ever finish . . . should I switch off and start again? Installation started in background...
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    Password Protected Directory not working

    So I thought I'd test the Password Protection feature and tried to set up protection on a new folder [domain]/secure From Websites & Domains > Advanced Settings > Password-protected Directories Add Protected Directory > Directory name = "/secure" OK I then selected the new folder "/secure"...
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