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Specifically, FTP login and various command like PWD work fine but MLSD or LIST commands will never respond.

Hello, I am continuing to resolve difficulties after upgrading from Plesk 11.5 to Plesk 12. Domain owners can no longer user FTP. They are able to login to FTP but can not list a directory. Domain specific users were previously able to access domain files via FTP before updating to Plesk 12...

It seems that copying "wget" to the /var/www/vhosts/WEBSITE.com/bin folder *could* work but only if I also copy each and every library that it wants to use. This could be a big maintenance headache as files are updated and security holes are patched. It seems that the domain's "Scheduled Task"...

Here is another finding: Scheduling the cron job under "Websites & Domains->Scheduled Tasks" no longer works after upgrading to Plesk 12. BUT, copy/paste the same task into Server Management "Tools & Settings->Scheduled Tasks" did work (using a non-root user). I *can* use this as a work around...

I was able to fix this issue but I was not able to find the root cause. I tried various fixes including restarting the cron service but the only thing that worked was rebooting the server.

Hi Igor, It seems that wget can no longer work from the ""Websites & Domains->Scheduled Tasks" after upgrading from Plesk 11.5 to 12. Here are some interesting findings: FACTS ABOUT WGET: # which wget /usr/bin/wget # ls -l /usr/bin/wget -rwxr-xr-x 1 root root 357400 Feb 10 2014 /usr/bin/wget...

Hello, I recently updated from 11.5 to 12. After the update, my simple "Websites & Domains->Scheduled Tasks" is no longer executing. I verified that the task is still present in Plesk and enabled. The simple task launches one of my PHP web pages to perform an action: (set to once a...

Hello, I recently updated from 11.5 to 12. After the update, my PHP session files are no longer being deleted. I followed the steps in article 119500 http://kb.odin.com/en/119500. I was able to run the steps manually but cron does not seem to able to run them automatically. The PHP...

Hi, I often see lots of errors in my log that look something like this: Hostname www.MyDomain.com provided via SNI and hostname www.mydomain.com provided via HTTP are different. I understand that this specific error has been fixed in apache 2.2.26. See here...

OK, I found that I can view the HTTPS logs by navigating to https://MYDOMAIN/plesk-stat/webstat-ssl I could not find any way to view a combined report. However, since I am now redirecting all traffic to HTTPS that is not a problem. Also I could not find any way to view the HTTPS statistics...

I can see that logs are present. The "statistics/log/access_log" file clearly shows recent activity from today but the Web Statistics shows no activity since a few months ago. Also, the "statistics/log/access_log.processed" file contains the data from the past few months that is missing from...

Hi, I am using Plesk 11.5.30 Update #27 with CentOS 6.3 (Final). I have been trying to view the web statistics using AWStats but it stopped collecting statistics a few months ago. I tried the suggestion rebuilding AWStats presented here: http://kb.parallels.com/115476 The script...

Hello, I followed the instructions above and everything worked fine for about one week but the very next Plesk update failed again. Same error message. Same result. I followed the steps above again to run "bootstrapper repair" and all is good but I am still at the same version 11.0.9...

That was very helpful and I am able to get into the updater. I had planned to remove the mod_python via "yum erase" and let the autoupdater install it. Yum lists a lot of dependancies for mod_python and wants to remove 22 packages. Is it safe to uninstall this package and let the updater...

OK, I found instructions and ran the following: /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair I said "Congratulations! All stages of the upgrade were successful." But it still shows the same version number and it still times out when trying to go to Server...

What is bootstrapper repair?

Hi, Auto update failed and Plesk "crashed". I was able to restart Plesk via SSH and when I logged in it offered to repair the failed update so I tried that. A few moments later I was able to log back in again but I could not run the update manually to try to resolve the problem. When I go...