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Hi all, as we may all use the certificates for free from Let's encrypt it may be a good idea to give some support for this initiative. https://letsencrypt.org/2016/11/01/launching-our-crowdfunding-campaign.html Just my 2 cents cio christoph

Hi there, i am using Plesk 12 (last updates are installed) with centOS 6.5 (last updates installed) - and the process of backup the whole server has an annoying custom after upgrading from Plesk 11.5.30 to 12. The pmm-ras won't stop (and customizes 100 % of a cpu-kernel) until i kill the task...

Dear Igor, i checked it up the last two weeks (no thunderbird; only the webmailer (roundcube); two different servers with the same bs and version of plesk with courier) - the trash-folder and the spam-folder are drained. Only mails newer than the last 14 days are left in spam-folder. It seems...

Dear Igor, my customers and i mostly use the Mozilla Thunderbird Client (latest stable release). I guess it is not about the mail client. But i will figure it out. I now will use only the roundcube mail client and will report after weekend any results. Thank you so far and cio derde

Thank you Igor for your reply. My Plesk-Versdion is 11.5.30#28 an a CentOS 6.5; i did a fresh installation on October 9, 2013 with CentOS 6.4 - on my system all mails in spam and trash are deleted if they are older than 30 days (Spam) or 14 days (trash)(corresponding to the "Date"-field of...

Dear Support at parallels (sorry for pushing the topic again) Hi again (and pushing again), or should i say: dear support at parallels, could you be so kind and answer my question: where can i configure how long e-mails are stored in Trash and/or Spam folder? Thank you very much

Hi there again, i have to push the topic. It seems to me that in cron this task is configured - with . But maybe i am wrong - so light may way, please ;-) Cio derde

Hi there, where can i setup how long messages in folders 'Spam' or/and 'Trash' will stay? Is it possible for the single user to adjust this setting by himself? Cio derde

Hi, i'm using Plesk 11.5.30 with the last MU. At that moment there are only few things that need some patch-working - most of all i'm really pleased with your work. Thank you and touch wood! Two things i like to correct in some way: First - Is it possible to adjust the permissions for...

I give the licence back. Blocking e-mails from inside a server should be handle really carefully - but with this outbound-service you are as an administrator like a one-eyed under eyeless with the minor difference that you have look on the misery but no clue what to do. So - the statistiscs do...

Hi, on my virtual appliance, the things i mentioned are resolved. (ver 11.5.28) If any i will report any bugs further. cio derde

Hi sergey, the case i mean is: i have a e-mail-address with no access to the cp-panel. I want to enable the access - now i have to reenter the password for the already created e-mail-adress. It is not possible to grant access without reentering the password. I have a customer with more than 80...

Again :-) Sometimes it's like talking to oneself, bubbleing like a baby in the sandpit ... ;-) I found the docs for 11.5 ... there is an option to set the state for accessing the cp-panel, but it's not possible to change the state of the e-mail-address whether it can access the panel or not...

Ok. I could test it on the demo-site - and it's the same behavior. So, because the manual for 11.5 is not published yet i can only guess if there is the possibility to change the status of the user over cli. cio derde

Hi, it's a pitty, that the demo-sites aren't working. I installed plesk 11.5.26 on a virtual machine and tried to change the state of imported e-mail-addresses (from 11.09#51) so the owner of the address could access the panel - to change settings of spam, autoresponder etc. when i check this...

Well, when i click the feedback button, it seems to me, that the address is known but not reachable and the browsers is waiting for fullfilling the request on the server but the server is - maybe under heavy load or a script running as zombie etc. cio derde

Hi, because it is not that easy to submit feedback or similar for the new plesk panel 11.5 i will do it in the forum. when i tried to change passwords in horde and roundcube i faced two problems: 1. it doesn't matter which level of password strength is set via security policy - these two...

Hi everybody and especially the supporters from Parallels, after investigating the Support-Request-Form and recognize that i have to pay for reporting a bug, i think Parallels should clearly state out that customers have to pay for reporting a bug. In Germany we would say "Das würde ich gern...

Hi Igor, contacting the support-team. You mean https://www.parallels.com/support/request/? Well Parallels Premium Outgoing Spam is not mentioned in the list - but it is a product of Parallels, isn't it? Maybe you could open a ticket for me, because all the problems i described so far are all...

Thank you.