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The problem was due to a second firewall that we have on the server which had to be disabled -.- Thank you for your support!

I had a look and port 443 is open and Nginx is listening to the port 443 but for some reason port is not available externally.

I had a look and port is in fact closed. The port is said to be open within the cloud server panel but clearly, it's blocked within OS. I had a look at Plesk and it seems to me that I am running Nginx/Apache combo.

One is WordPress, another one is custom, the third one is a newly created domain with default Plesk page. Neither can be accessed via https.

The site works when accessed via HTTP, yet when I swap to https my browser times out. Same applies to all sites on the system except for the Plesk control panel. I had a look at the secure and messages log file but couldn't see anything interesting. No idea on where to start debugging. I am...

I seem to have a same problem and "plesk repair ftp" didn't work. What other things should I be looking for. - FTP (port 21) worked fine before. The only change that i did was to the sshd and nothing else. - Users unable to access FTP, keeps failing at "LIST" Thanks

/opt/plesk/php/5.6/bin/pecl install xattr - worked well, thanks!

I have been trying to add an extension xattr (http://php.net/manual/en/book.xattr.php) without much luck. I have Plesk 12.5.30 and I have successfully install xattr and can see xattr.so in /usr/lib64/php/modules/. Given that php5.6 modules are in /opt/plesk/php/5.6/lib64/php/modules i have...

At the moment I have set up SPF record that covers: IPv4 and IPv6 for the domain. Additionally to that I have added domain name itself. So, When you send emails out from actual domain I get positive result: domain of [email protected] designates xx.xxx.xxx.xxx as permitted sender However...

Hello, Quick question, I have noticed that sometimes forwarded email goes to spam. After checking raw message I have spotted: "google.com: domain of transitioning [email protected] does not designate xx.xxx.xxx.xxx as permitted sender" I would like to make sure that forwarded email...

I run Plesk 12.0.18 Update #70 on CentOS Linux 7.1.1503 (Core). I have created two subscriptions: - Subscription 1 called main.com and document root is /var/www/vhosts/main.com/httpdocs - Subscription 2 called clone.com and document root is /var/www/vhosts/clone.com/httpdocs I want...

I have been trying variety of things, not sure on how to achieve this. I have also followed this guide: https://gist.github.com/masum-sg/9786279#file-changing-default-document-root-in-plesk-html-L5 ; without much luck I have main domain and clone domains. I want clone domains to use document...

Hello, I have completed email set up on my server and have checked that email ports are open, but for some reason outlook keeps returning : "Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that you DNS settings in the Network pane...

IgorG, thank you for all your help. At the end we had a member of your team having a look at it and they have fixed it. I am not sure on what exactly they have done but i saw that they have created two more .xml files, similar to the one that was generated after I have run...

I have tried using -ignore-sign and i have received following error: <?xml version="1.0"?> <conflicts-description> <conflict id="1" guid="3769da1a3dddbdf0d6a213be2eded92c"> <type> <configuration> <reason-description> <required-resource-description> <db-server...

I run this command but my dump folder is empty. Ive tried downloading backup to the server from ftp backup area via backup manager in Plesk, but after 2-3 minutes of loading nothing happens. I have also tried copying my own copy of the backup files to the /var/lib/psa/dumps file but backup...

I have tried restoring my backup that consists of 23 tar files with at least 1GB each that were generated in Plesk 11. I had to re-image my server and the only Plesk version my hosting provider could offer was Plesk 12. So I have run my in command line: /usr/local/psa/bin/pleskrestore...

Hello, Hard drive on my server seems to be having some issues and needs to be replaced.. I have been always using the back up facility in Plesk but never had to restore from it. My hosting company told me to backup all the data and they will replace hard drive urgently. I have made...

Happen to be a blocked port, thought that Plesk would have it unblocked by default :( Here is command line to add port to iptables: iptables -I INPUT -p tcp --dport 25 -j ACCEPT

bump... still waiting