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... coming back to the discussion of the annual price increase. With the price increases we have seen since Plesk has been bought by WebPros, customers expect an excellent support. An update "within the next few days" for a vulnerability (where a known fix in terms of an available update for an...

Well, we cannot deny the facts: Even before the last two years in which we experienced price increases with almost any product, Plesk had turned to a greedy policy of rather existentially increasing prices, similar to cPanel (where prices have more than tripled in the last years?). So one thing...

Looks like Roundcube is still at version 1.6.0 with latest plesk installations while only version 1.6.4 will fix this.

Hi all, When did Plesk (yet again?!) change which accounts to use? - So now we need to use a different account to sign into support.plesk.com (I think there was stuff on zendesk.com before?)? - Also, is it correct that all previous comments on support articles that have been made through...

Yes, it seems that Apache/Nginx ignore the wildcard certificate for *.domain.com in case domain.com is part of a subscription and when I try to access lists.domain.com. @IgorG any workaround here?

@Kaspar Let's assume you have a site example.com which is associated with a corresponding subscription - (www.)example.com as the main domain of the subscription currently runs any type of website/CMS, but no Wordpress, using current.example.com as document root - While developing the new...

@IgorG Is there any update on this issue? This is an essential feature (and source for errors) in case you work with staging sites - as for instance explained by your colleagues at Working with a Staging Site. It regularly happens that you want to delete the staging site once the new site is up...

@JesseA, @IgorG is there actually any update on this?

After having resent the message, I got a response, but besides "sorry we can't do anything about it and we forwarded your complaint to the management" nothing valuable came out of it.

@B_P The knowledge (code, bug fixes, documents) are stored in Switzerland. All necessary systems are running in the cloud and are controlled from outside of Russia. We can provide bug fix/maintenance through our international teams should it be necessary. Dear @JesseA, given the latest...

What is remarkable that Plesk does not respond to messages / complaints about license fee issues. Even though the message was read by multiple employees (reead receipt), even after 3 months, nobody replied.

Well, this has changed since last week, so even Switzerland joined most sanctions. Thus, essential questions that remain are: 1) If development happens mostly in Russia but there is no way to transfer money - how will developers be paid and which consequences will arise for the development and...

This seems to be a never ending story of profiteering. Here's my story of personal Plesk price increases (including VAT): until 2017: Plesk WebPro license - 4,99 € / month until 2020: Plesk WebPro license for 5,45 € / month 2020-2022 (2-year license): 7,58 € / month from 2022 onwards, my...

@Alexey Sobolev simple story: difficulties in continuing my service, since your license fees increased by 257% within the last 5 years. Is this a responsible development and treatment of customers?

@IgorG Short ping As a side note, people start becoming disappointed with Plesk: It seems that the only "update" that regularly happens, is the annual price increase, which started since Plesk was bought by Oakley Capital Limited. This is what you get if someone has a monopoly: increased prices...

@IgorG what is the threshold of considering user requests from Uservoice? The request for DANE has 220 (!) votes, i.e. ranks on position 32 currently and is now almost 5 years old. Looking at what is required for this, I'd assume that a mediocre developer / computer science student would be...

@IgorG this eror actually appears on a new installation (Ubuntu 16.04->20.04 Plesk 18.0.34->18.0.36), too. Is there any way to debug Plesk Migrator or set SSL options?

If you adjust ssl_ciphers (as found on Enable TLS 1.0 and TLS 1.1 on Ubuntu 20.04), this even allows NGINX on Ubuntu 20.04 to work with drweb (which otherwise fails since Ubuntu deprecated the use of TLSv1): File /etc/sw-cp-server/conf.d/plesk-drweb-local.conf server { listen [::1]:8443 ssl...

@IgorG A similar error currently appears when the automated upgrade from 18.0.34 to 18.0.35 should happen: This morning, the sytem tried to execute /opt/psa/admin/bin/autoinstaller upgrade plesk 18.0.35 --email <mailadress> The autoinstaller exists with an error, indicating that there is no...

I agree, there was a feature like that in the past. And yes, I agree even more that such a switch is required - especially given that the first releases often contain minor bugs that only cause extra work and frustration. To avoid the standard answer: No, this is not a feature request for...