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  1. gennolo

    Issue Scheduled task stuck in "not_started" status

    Hi there, I have setup a scheduled task in Plesk to launch a PHP script twice a day : If I launch it directly the script from shell with /opt/plesk/php/7.4/bin/php /var/www/vhosts/domain.com/httpdocs/folder/shop.php it takes about 1 min to and runs ok. But.... When clicking "Run Now" my...
  2. gennolo

    Issue Strange behaviour with log rotation / checkbox greyed out

    I recently discovered that one of my servers ran out of disk space. Upon investigation, I found that the logs for both configured domains were not rotating, leading to significantly large access and error logs. Interestingly, the option to modify log rotation settings in Plesk is disabled...
  3. gennolo

    Resolved Cannot update an existing firewall rule to allow all ips

    Username: TITLE Cannot update an existing firewall rule to allow all ips PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 18.0.53 Update #1- Centos 7.9 x64 PROBLEM DESCRIPTION I am encountering a problem with the Plesk Firewall interface after the latest updates. I often...
  4. gennolo

    Issue Cannot update an existing firewall rule to allow all ips

    I am encountering a problem with the Plesk Firewall interface after the latest updates. I often need to "unblock" to all IPs an already existing firewall rule binded to single IP or a group of IPs. My operations are : - I click on the name of a rule already having a block per IP "Allow...
  5. gennolo

    Issue Logging POST data not working

    I am using Plesk Obsidian on a Centos 7 VPS. I occasionally have the need to log POST data in received in web requests. I tried following this guide which says to use "mod_dumpio" (which is already active in Plesk in the server's Apache modules). I then inserted : DumpIOInput On DumpIOOutput...
  6. gennolo

    Resolved Website returning "File not found." message instead of serving index.php content

    After upgrading a Centos 7 VM to latest Plesk Obsidian, a couple of websites started returning an nginx "File not found." message when browsing certain subdirectories that should serve an "index.php" file (like mydomain.com/mysite/myfolder ). error_log shows : AH01071: Got error 'Primary...
  7. gennolo

    Question best practices to be web ddos protected from Plesk

    Hi all, From a few days I am struggling with website accesses from china that puts my centos/plesk box KO. It happens that within a second I have a GET request for 100+ different web pages for my e-commerce website that are spiking my server load average and crashing everything :( These...
  8. gennolo

    Issue transvhosts.pl issues - how to recover

    Yesterday I launched the transvhosts.pl script to move two large domains (80G+) to a secondary larger disk because primary disk was full. Script was taking hours, so I let it run in background... This morning I logged into server and see that : - Both domains data were succesfully migrated...
  9. gennolo

    Question Fail2ban - How to whilelist domain names

    Hello, last night I noticed that fail2ban banned some GoogleBot IPs (66.249.69.xx) because of the recidive jail. Maybe Google spiders pointed to some client-denied link and fail2ban triggered the jail. How can I whitelist the whole google.com / googlebot.com domains from Plesk ? I see I can...
  10. gennolo

    Question Any way for a server monitoring tool to end customer

    Hi , I wonder what would be the best way to offer an end customer / subscriber a way to have a whole server monitoring tool (CPU usage / RAM / Disk etc.) in Plesk without giving him Plesk admin credentials, in a single-customer Plesk box scenario. As far as I understand all the monitoring...
  11. gennolo

    Question Question about umask and file permission for domain

    Hello, I ask for help to understand this situation - Sorry for being long :D I installed a domain with Prestashop 1.7 on a Plesk Onyx Centos 7 box with pretty standard settings (PHP-FPM server by Apache - Php7 Plesk handler). Domain is using its own user / webspace with the classic "psacln"...
  12. gennolo

    Resolved Is there a way to disable exensions for customers ?

    Hello, is there a way to disable extensions for customers ? I maen, if I enable "Letsencrypt" extension at admin level, every customer/subscription is seeing the Letsencrypt icon in its domain and can deploy a certificate. I would like to make it optional to domains of my choice. Any way to...
  13. gennolo

    Question Allow customer to independently set additional php directives

    Hi all, is there any way in making independent a customer to add / override uncommon PHP parameters (ie. max_input_vars) for a particular vhost, if the domain is set in PHP-FPM ? I know that the administrator account have to "Additional configuration directives" available in the PHP seciton...
  14. gennolo

    Issue PHP handler version change is ignored on one domain

    Hi all, I am encountering a strange behaviour on a configured domain, where , even by changing the PHP handler version and applying settings , it continues to run by the OS PHP version (5.4) with configuration loaded from /etc/php.d instead of /opt/ custom Plesk package (I can see it by...
  15. gennolo

    Resolved Error in YUM trying to install plesk-php56-devel

    Hello, I am trying to install "plesk-php56-devel" on my Plesk 12.5.3 VPS in order to add PECL memcached support to the Plesk-provided PHP 5.6 as explained here : https://devblog.plesk.com/2015/08/adding-custom-php-modules-in-plesk/ I am on a standard Centos 6.8 x64 box with standard repo The...
  16. gennolo

    Resolved fail2ban and plesk-proftpd jail

    Hi all, I have enabled fail2ban with basic Plesk settings , including "plesk-proftpd" jail. According to the jail rule : [plesk-proftpd] enabled = true filter = proftpd action = iptables-multiport[name="plesk-proftpd", port="ftp,ftp-data,ftps,ftps-data"] logpath = /var/log/secure maxretry = 5...
  17. gennolo

    Issue Deleting FTP user from Plesk interface failure

    I am on Centos 7.2 / Plesk 12.5 box I often create restricted FTP users related to domains to let customers doing stuff on website without viewing the actual websites. It happens sometimes that when I try to delete those FTP accounts from Domains -> FTP Accounts I got an error message saying...
  18. gennolo

    Microupdate #19 changelog ?

    I see microupdate #19 is out from a couple of days. Anybody have official changelog ? (I see, for instance, that plesk-php-56 got updated to 5.6.17) I can't see it listed here : http://docs.plesk.com/release-notes/12.5/change-log/ Thank you.
  19. gennolo

    statistics_collector takes 12-15 hrs to complete

    I am running Plesk 12.5.30 on several Centos 6.7 VMs. From some days some VMs takes hours to complete the nightly "statistics_collector" thing (up to 12/15 hours) and increases load average of the VMs themselves. Usually the process had always took 3-4 hours to complete and I am puzzled in...
  20. gennolo

    php-fpm + https and 504 gateway timeout

    On a centos 7 x64 box I recently activated an ssl certificate in a website that was already configured in php-fpm (5.6.16) + apache / nginx as reverse proxy (default setting). The domain was running fine before activating ssl. In a couple of hours we noticed a huge performance drop resulting...
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