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Hi We are in the proces of migrating a set of sites from a Windows 2016 with Plesk Onyx to a Windows 2022 with Ples Onyx. We have a small difference in the configuration of the two servers, as the old one has one large 2.2TB drive (the limit when using MBR disk and legacy BIOS). This one drive...

Hi We have recently deployed a new Plesk Onyx for Windows Server 2016 As this is behind a NAT firewall, we have configured the passive mode ports in Plesk and then configured the passive mode IP in the IIS manager. Initially it worked fine. Then after a few days it no longer worked and changing...

Hi We are having some cases where customers are overusing the allowed amount of disk space on their subscription. Setting the policy to suspend the overusing account will only prevent overusage, but will not allow the customer to resolve it without upgrading to an account with a larger quota...

Hi Since our national government department for data security has announced that any personal details should be sent using encrypted email by January 1st 2019, we are now looking for a way for us to make sure this is supported on our services running on Plesk Onyx (Windows). How can this be...

Hi We have been running Plesk Onyx 17.5 for Windows for some time and have been using the "Slave DNS Manager" extension to sync DNS zones to our nameservers. However after we have updated Plesk to 17.8.11, the zones transferred look really strange on our linux-based nameservers. Opening the...

Hi I have been building a new infrastructure for our hosting using cPanel, as this integrates very well with our management software and selfservice platform. However, as cPanel does not support Windows and we have around 100 websites running in ASP, we needed something to handle that case. As...

Hi We have deployed a single Plesk Onyx for Windows installation on a Window Server 2016 VM. As SSL becomes more and more requested by our customers, we want to provide a secure login for customer webmail. We are using the default installation of MailEnable that comes with Plesk and we are also...

Hi We have been facing some issues regarding hosting websites with and without SSL/TLS support and have not really come to a conclusion on how to prevent subscriptions that do not have a certificate from accessing the server using SSL. This only gave us the default server page with the plesk...

Hi We are facing an issue where a range of automated attacks is filling out forms on some websites with our server. The customer who has the affected website is not willing to implement captcha protection on their website forms to mitigate this issue. To avoid our server from being blacklisted...

Hi We have a few CentOS 6 servers running Plesk 12.5 and OS vendor version of Apache 2.2 and have recently enabled https for some websites and opened access to https from the outside world. However only a few websites are using SSL/TLS certificates and due to the way apache handles incoming...

Hi We have downloaded the plesk virtual host template from here: /var/www/vhosts/.skel/0/ Then we modified the files to match our company branding and put all the files into a zip-file. then we reuploaded the code using the Plesk web gui. The new files are applied and we reconfigured all...

Hi In our hosting environment we are getting bad hits on SEO as many sites were allowing HTTPS connections with an invalid certificate (Plesk default self-signed) and have now disabled SSL support. However if we now try to visit https://domain.tld it shows the default server page...

Hi In order for one of our customers to be able to easily create sites in subdomains we created a subdomain called *.domain.tld as per the description in plesk "Enter * to create a wildcard subdomain." As we do not currently have the DNS pointed for the domain we are using a preview domain, so...

Hi I am currently looking at improving some of our workflow for deploying a new website. One thing that we would like to do is to have some kind of template subscription or domain that contains the generic files to create the website. Installation of the website CMS is performed by visiting a...

Hi We have some issues regarding our hosting environment, where a few domains keep getting infected. All domains in the entire server run on PHP 5.5.31 and a few on PHP 5.6.x. The installed CMS applications and 3rd party modules are fully updated. We are using the dr.web antivirus application...

Hi After successfully running with Plesk 12.5 upgraded from 12.0.18, for about 2 months, we have recently encountered an issue with the support for multiple PHP versions in our 2 servers. Due to the missing support for multiple PHP versions out of the box in Plesk 12.0.x, we used the PHP Panda...