• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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  1. V

    Issue Plesk DNS Server (BIND) Wont start

    Try solution from article named-chroot does not start: dns_rdata_fromtext: syntax error
  2. V

    Issue Plesk DNS Server (BIND) Wont start

    Check the status of named-chroot service and try to restart it.
  3. V

    Question Plesk under Virtuozzo 7 still not yet available?

    Hello, Try to install templates by running: # yum install pp12-centos-7-x86_64-ez pp12-bind-centos-7-x86_64-ez pp12-courier-imap-centos-7-x86_64-ez etc...
  4. V

    any email goes into spam

    Hello Daniel, I suggest you to submit a support ticket on https://plesk.com/support and we will help you with this case.
  5. V

    Storage fills up with backup data

    By default directory /var/lib/psa/dumps contains all backups, including daily database dumps that Plesk creates during daily task script execution.
  6. V

    Storage fills up with backup data

    You can delete backups from Plesk > Tools & Settings > Backup Manager It is more safe than removing these files directly from server, and will help you to avoid any possible issues.
  7. V

    Installing APCu on Ubuntu 12.04.05 LTS PHP 5.6.16 Plesk 12.5.30

    Hello, You can download plesk-php56-dev package using direct link http://autoinstall.plesk.com/PHP_5.6.16/dist-deb-Ubuntu-12.04-x86_64/extra/plesk-php56-dev_5.6.16-ubuntu12.04.15120116_amd64.deb and then proceed using instructions from forum thread...
  8. V

    Favicon

    Hello, I am not able to reproduce this issue, icon loads properly (screenshot is in attachment). Try to clear browser cache and check after that.
  9. V

    File Sharing no other user

    Hello, Please create support ticket https://cscontact.plesk.com/
  10. V

    after dedicated server migration, the conatct form is not sending e mail in yahoo inbox

    Hello, First of all check if you are able to send and receive mail on your server. This will help you to find out if mail server is properly configured. Next try to send mail using some simple asp.net script. If it will work too than you need to check your website code. For example if you...
  11. V

    Storage fills up with backup data

    Hi, It looks like uploading of backup to FTP fails for some reason. You can check backup log files for more information: /var/log/plesk/PMM/backup-<date and time>/*.log If upload to FTP storage fails backup will be stored on your server in case if option Save backups in the server storage if...
  12. V

    [PPPM-3631] pci_compliance_resolver all bug

    Hi, This is known issue with id PPPM-3631 For workaround see KB https://kb.odin.com/en/127568
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    Exception: Failed to solve dependencies: plesk-mail-pc-driver-12.5.30-cos6.build1205150908.13.x86_64

    Hi, Please submit support ticket: https://cscontact.plesk.com/
  14. V

    Outgoing email problem: Emails not associated with any email address

    Hi, It looks like some PHP script is sending messages from this subscription. Like in previous post you can change this configuration.
  15. V

    Full system restore with Rsync - Plesk restore safe?

    Hello, By default Plesk encrypts backup with server secret key. This key is unique for each Plesk server. So if you will try to restore this backup on other server you will loose all encrypted data. For example all passwords. Since Plesk 12.5 you can encrypt backup with password instead of...
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    Users locked

    Hi, You will see such icon in case if subscription or reseller account is not synchronized with service plan. When you sync subscription (reseller account) with service plan subscription (reseller account) takes all configuration parameters from this plan. For example: if your website requires...
  17. V

    Help -- How to connect my web databases using Admin Account

    Hi, @serverpoint_tom, @sheriwolf Also you can access phpMyAdmin for database server just from Plesk > Tools & Settings > Database Servers Button will be to the right of database count. To access database server from console you can use the following article https://kb.odin.com/en/3472 Before...
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    [Plesk 12.5, CentOS 7] Bug: Softquota vs Hardquota

    Hi, Plesk calculates size of subscription directory and compares it with configured quota value. Did you check the real size of directory? Like below: # du -sh /var/www/vhosts/<subscription_name>
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