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Hi there. I start receiving alert a common mail account is trying to exceed the hour limit of mails sent. The problem is I'm not sending mail with this address. I changed the password in case the login was compromised but no change. I know there is no vulnerable script on my website. I'd like...

Hi there, I'm hosting Wordpress on Linux server on SSD, 32 Gigs of ram, a lot of free ram, a lot of free CPU resources But the customer complains about the speed. (not a bandwidth issue) My server use the Plesk 17.8.11 Apache PHP 7.2.x nGinx as front end accelerator Screenshot Where should I...

Hi there, I moved customers from a server to another one. The users from server A used to login using control.mydomain.com and the users from server B used to login using panel.mydomain.com Now, they are all going to user panel.mydomain.com (at least they should). But users are what they are...

Hi there, I'm using Plesk Onyx on Ubuntu 16.04 with around 150 domains hosted I want to migrate to a new server. Same hardware, but bigger hard drive. The two servers are in the datacenter but I only have ssh access to them. There is a really fast connection between them. I want to move...

One of my customers wants to setup WCommerce to sell digital products. In all my previous setup for this kind of need I use to store them on Amazon S3 but she read this doc : Digital/Downloadable Product Handling - WooCommerce Docs And as it's written the method 3 is the best, she wants to use...

Hello, It seems there is a hole in Wordpress that could make easy to crash remotely any WP. Information Security: How to DoS 29% of the World Wide Websites - CVE-2018-6389 A solution has been provided by someone, it's here WordPress/wp-dos-patch.sh at master · Quitten/WordPress · GitHub This...

At least with the plugins installed on my websites, after months of investigation, it's now clear after a wp-toolkit plugins/themes upgrade, lots of sites have the permalinks broken. To fix it, I have to save the permalink structure. I can either do it on each site but just found I can solve it...

Hello, I have a Plesk Onyx 17.07 running on a server with 3 SSD. Right now, disk1 is the server os and data disk 2 is only used for local backups disk 3 is not used. I plan to migrate to 17.5.3 version as proposed by the system. I'd like to have the most reliable backup. So I thought it...

Hello, I have a Plesk Onyx 17.07 running on a server with 3 SSD. Right now, disk1 is the server os and data disk 2 is only used for local backups disk 3 is not used. I plan to migrate to 17.5.3 version as proposed by the system. I'd like to have the most reliable backup. So I thought it...

Hello, Sorry if this has already been asked, I don't find relevant keywords to do the search. I'm using Thrive plugins (http://petitlien.pl/thrivepages ) and they need to run some php files that are blocked by my apache config directives <Directory...

Hello One customer created her order in WHMCS and put her domaine name in UPPERCASE letters. Everything went fine but nowhere in the process is there a convert to lowercase for the domain. So the folder of the user is /var/www/vhosts/DOMAINNAME.com But the php was looking for (2)No such file...

Hello I'm sure it's obvious, but I'm looking to allow customers to create a catch-all address. I found it's in the mail settings page like in the doc https://docs.plesk.com/en-US/12.5/customer-guide/mail-settings/mail-settings-of-domains.73389/ but When I'm log as a customer the mail settings...

Hello, I have an offer specialized in WP hosting. The automatic Wordpress installation is a good start. As it seems there is no way to customize this installation, I wrote a script using a lot of wp-cli commands to have a better installation. So right now, a customer order a hosting, I install...