• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. S

    Resolved Web Application Firewall: Error when changing to ruleset "Atomic Advanced (erworben über Plesk)"

    Oh, yes... 'sudo' did the trick! Thanks again - thread may be marked as resolved!
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    Resolved Web Application Firewall: Error when changing to ruleset "Atomic Advanced (erworben über Plesk)"

    Thank you very much for your help. Unfortunally, this hint did not work, since i get this result: Executing: /tmp/apt-key-gpghome.EOZMAkXq2K/gpg.1.sh --keyserver keyserver.ubuntu.com --recv-key FFBD5D0A4520AFA9 gpg: key FFBD5D0A4520AFA9: public key "Atomicorp (Atomicorp Official Signing Key)...
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    Resolved Web Application Firewall: Error when changing to ruleset "Atomic Advanced (erworben über Plesk)"

    I recently decided to test out the ruleset "Atomic Advanced (erworben über Plesk)" for WAF, but when chaning to this option i get the following error message: modsecurity_ctl failed: Failed to install aum: Command '/bin/bash < /tmp/tmpcqqtj8yh/aum' returned non-zero exit status 1. Output...
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    Issue Problems with system updates

    is the recommended command safe in the sense of "it can't get worse"?
  5. S

    Issue Problems with system updates

    Thank you, too. I read through the linked article, but the symptoms mentioned seem to not apply to my problem at all...
  6. S

    Issue Problems with system updates

    Thanks you this hint, but my issue seems to be different. When I run plesk sbin pum --check' I receive 2023-05-12 20:51:26 INFO: pum is called with arguments: ['--check'] 2023-05-12 20:51:27 ERROR: 2023-05-12 20:51:27 ERROR: Exited with returncode 1. exit status 1
  7. S

    Issue Problems with system updates

    I receive system messages from two of my servers every morning, claiming that there are problems with the system updates. I have had those messages sometimes before, but they used to vanish after a couple of days (e.g. when update ressources were not available temporarily). This time the...
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    Question mail_auth_view shows entries for alias domains with mail service 'disabled' and different passwords compared with main domain

    I recently used mail_auth_view and dicovered irritating output: - there are entries for alias domains, which have mail service 'disabled' - for the same mailname there are different passwords shown, where only the password of the main domain ist correct - others are outdated e.g...
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    Resolved Roundcube 1.4.3 not working with Premium Email installed

    Thank you, Arashi, for this hint. I will give it a try!
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    Resolved Roundcube 1.4.3 not working with Premium Email installed

    I run five Debian servers with Plesk Obsidian. On two machines Plesk Premium Mail is installed and on those two systems neither Plesk Premium Email nor Roundcube (version 1.4.3) are reachable. I get HTTP 500 on webmail.xxxx.xx for both configs. On the other machines hich have no Plesk Premium...
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    Resolved How to restore a SQL-dump created during plesk repair utility?

    Hello there, i made some bad decisions during use of the plesk repair utility ("plesk repair db -verbose") and lost some domains and related mailboxes from the configuration. Fortunately, the utility created a dump (/var/lib/psa/dumps/mysql.preresolve.20190917-193942.dump.gz) before...
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    Question Plesk Premium Email keeps recreating unwanted IMAP-folder INBOX.Spam

    Hey, I installed the extension Plesk Premium Email - great extension overall! Only thing bothering: after I (re-)configured the IMAP-folders to my needs, i noticed that the unused (and unwanted) folder INBOX.Spam is recreated automatically after i deleted it. Assuming that this behavior...
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    Input Add multidomain-support to Let´s Encrypt Certificate used for the mailserver

    Hey, i am hosting several domains including mail-services on one Plesk Onyx machine. When setting up a new hosting-account in the past I told my customers to use the subdomain mail.customerdomain.tld as the POP/IMAP/SMTP-hostnames in their mail clients. Obvious and easy to recall. Since...
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    Resolved installation of plesk migrator fails

    hey, adding /var/named/run-root/** ram, to /etc/apparmor.d/usr.sbin.named did the job! thank you very much!
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    Resolved installation of plesk migrator fails

    thank you for your quick answer. i tried now and received an error: * Starting domain name service... bind9 [fail] invoke-rc.d: initscript bind9, action "start" failed.
  16. S

    Resolved installation of plesk migrator fails

    hey, plesk migrator was not initially installed on my system, so i tried to install it using the components install & upgrade tool. unfortunately the installation failed with the following log: Installation started in background Auflösung der Paketabhängigkeiten wird geprüft. Pakete werden...
  17. S

    Missing button 'Assign New Domain Owner'

    Thanks for your quick answer! I searched the feature right above the domains list... And there was a misunderstanding: I thought it would be possible to move a single domain from one subscription to another (newly generated) subscription, in order to slice the original subscription into two (or...
  18. S

    Missing button 'Assign New Domain Owner'

    Hey there, I recently had the need to change the ownership of a Domain (switch it to another customer) and some documents on the web say, that there is an adequate feature in Plesk (since 7.6.1.) called 'Assign New Domain Owner' in the domains list. I searched for that button very attentive...
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