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Hi, We've recently updated to version 18.0.25 and for one domain have turned off 'Proxy Mode' so the site is being served by nginx but it seems to be ignoring all additional directives we add. We've tried this on another Plesk server running 18.0.24 which seems to work and can't figure why it's...

Hi, One Plesk server has recently had it's disk usages fly up and I'm trying to recover some space - I see on a domain in /snapshots there's a file 'instance_files_5_6bxa73958.zip' I'm guessing this has something to do with WordPress ToolKit, but it is it safe to delete these (or it there a...

Trying to use the transvhosts.pl script from: How to change virtual hosts location in Plesk for Linux I'm getting the error: line 12: syntax error near unexpected token `(' line 12: `use vars qw($newVhostsPath $oldVhostsPath %config %domainHash %statHash %logRotHash); Is this file working for...

Hi, I've got a domain that has suddenly rocketed up to 12463.4 MB reported by Plesk (was less than 500mb yesterday), du -sh of the folders virtual host directory reports around 500mb, any idea why is Plesk reporting such a high disk usage? Thanks

Hi, I've just added a domain to the server, going into the File Manager on the domain results in the error: Unable to open the directory: Unable to find the file /var/www/vhosts/domain.com/httpdocs at the specified location I've ran: plesk repair all domain.com If I try and upload/delete a...

Hi, Reading through this article about AWS, Wordpress & Docker for autoscaling on AWS Autoscaling WordPress with Docker & AWS Could the same process be used for other CMS systems within a Docker container? Thanks

Hi, Trying to get the plesk preview for a static website to work, it works for the homepage: http://<PUBLIC_IP>/plesk-site-preview/www.example.com/<PRIVATE_IP>/ Hovering over an a tag gives the correct URL: http://<PUBLIC_IP>/plesk-site-preview/www.example.com/<PRIVATE_IP>/subpage.html...

Hi, I'm having some problems with disk space, the dev/root was 99% earlier, and was unable to even login to plesk control panel. I've removed some files to clear some space/restarted the server and things are working now. At the moment the disk space looks like this: /dev/root 20G...

Hi, I'm trying to update Plesk packages in the system update tool: docker-engine 17.04.0~ce-0~ubuntu-xenial (Docker APT Repository for ubuntu-xenial by Docker) login 1:4.2-3.1ubuntu5 (Ubuntu for xenial by Ubuntu) passwd 1:4.2-3.1ubuntu5 (Ubuntu for xenial by Ubuntu) But I'm receiving the...

Hi, I'm receiving login error from BitBucket when trying to sync on Plesk, on the documentation: Using remote Git hosting The following SSH key is listed, however on my Plesk control panel I do not have that SSH key box on the same screen...

Hi, I would like to make a domain PCI Compliant but it's failing on a few things: POP3 server use Plain Text authentication. IMAP server use Plain Text authentication. FTP server allow plain text authentication I've found this article below for Plesk 12 but can't find any info on Plesk 17...

Hi, Currently any domain, or subdomain with :8443 affixed directs to the Plesk control panel, is it possible to turn this off except one "control domain" ? Thanks

Hi, I'm using the Let's Encrypt extension and on older browsers receiving the error: ERR_SPDY_INADEQUATE_TRANSPORT_SECURITY I've just managed to get it working using the following in nginx directives: ssl_protocols TLSv1 TLSv1.1 TLSv1.2; ssl_ciphers...

Hi, I'm having problems finding a clear answer on this on the site, but I'm able to order a Plesk 12 license through my server provider, am I able to use this to upgrade to Plesk Onyx? Thanks

Hi, I'm running Plesk Onyx on Ubuntu 16.04, I've setup a subscription with 50mb space with the option "Overuse is not allowed" enabled. However I've been able to upload well over 150mb via FTP and it's still not updated on the control panel? I've read that the stats are only updated once every...

I've tried to install Onyx on Ubuntu 16.10 and message the "OS is not supported" popped up. Is there plans to add this, or a way to work around it? Thanks