• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

Search results

  1. D

    Issue .NET Toolkit suddenly stopped working

    Make sure SELinux is turned off or is tuned properly.
  2. D

    Resolved Running plesk bin apache --listen-on-localhost true breaks PHP $_SERVER["SERVER_ADDR"];

    Is it acceptable to switch PHP handling from Apache to nginx? It can resolve the issue.
  3. D

    Contribution .NET applications support on Plesk for Linux - beta version is available!

    Could you switch on verbose logging in /usr/local/psa/admin/conf/panel.ini and check or provide the results of execution of the commands passenger-config-proxy and passenger-status-proxy in /var/log/plesk/panel.log?
  4. D

    Issue Download and extract Files from Backup Manager

    I have created the PPPM-13553 request. 'Incorrect reparse stream' is only a warning. The backup itself and unpacked data are valid.
  5. D

    Issue Plesk backups, corrupt?

    The warning 'There are data after the end of archive' is normal for Plesk backups. They actually contain additional info after the end of archive. Do you have other errors with 7zip?
  6. D

    Resolved Automated backup stopped on two servers since 18.0.41, recurring

    Yes, it is. I have created the PPPM-13411 request.
  7. D

    Forwarded to devs Recurring, intermittent backup process stuck since update to 18.0.41 on three independent systems

    The bug is confirmed and the request PPPM-13411 is created.
  8. D

    Resolved Automated backup stopped on two servers since 18.0.41, recurring

    I have reproduced the issue with hanging of backup processes. It is caused by inaccessible FTP storage. Also hung processes can block run of other scheduled backups.
  9. D

    Resolved Automated backup stopped on two servers since 18.0.41, recurring

    Check whether scheduled backups are active in the 'BackupsScheduled' table of the 'psa' database ('active' column). It looks like inaccessible FTP storage causes hanging backup processes. Also pay attention the 'muster01' customer (not the 'test.tld' subscription) is backed up in the first case.
  10. D

    Resolved Automated backup stopped on two servers since 18.0.41, recurring

    Use the Backup Telemetry extension to get more info about a running backup. Also the 'strace -p <process number>' can help to understand the reason for the process hanging.
  11. D

    Forwarded to devs Plesk server backups slow

    Plesk since 18.0.35 gathers telemetry of backup processes. The telemetry can be displayed via using the extension Backup Telemetry. Currently the extension can be installed only from command line plesk bin extension --install backup-telemetry After the installation you can go to backups list and...
  12. D

    Forwarded to devs Webmail subdomain although webmail is disabled

    We cannot remove the 'webmail' subdomain automatically because we do not know certainly if this subdomain is created automatically or manually at the moment when the mail or webmail service is disabling.
  13. D

    Forwarded to devs Webmail subdomain although webmail is disabled

    The mail and webmail services including SSL certificates for subdomains are managed independently from the same domain services. Why do you expect subdomain's webmail service should be disabled with domain's mail or webmail service?
  14. D

    Forwarded to devs RESOLVED /logs/*.webstat backed up despite backup setting "Exclude log files" is checked

    Pay attention Backup manager never backs up /var/www/vhosts/<subscription name>/logs, it archives the logs from /var/www/vhosts/system/<subscription name>/logs under root account.
  15. D

    Resolved Backup fails since update to Plesk Obsidian 18.0.26: "Unable to validate the remote backup"

    If you have only an error like try to increase the value of the option in panel.ini 10 MB is default value.
  16. D

    Resolved Backup fails since update to Plesk Obsidian 18.0.26: "Unable to validate the remote backup"

    Try to use 18.0.28.2. Also we will have one more fix PPPM-12084 and updated libcurl version in 18.0.29.
  17. D

    Forwarded to devs 300s loop when access Backup Manager IF

    https://talk.plesk.com/threads/ftpmaxtlsversion-option-isnt-listed-in-panel-ini-editor-extension.356718/
  18. D

    Forwarded to devs Remote FTP backups for a particular domain show in backup list of other domains

    Why do you need 2 backups (separate and a part of a server backup) for each domain? Do you want to have 2 copies of a backup on different servers?
  19. D

    Forwarded to devs 300s loop when access Backup Manager IF

    You can decrease connection timeout via an option in the panel.ini file [pmm] ftpConnectionTimeout = 30
Back
Top