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Andreas, i have a third party license. a team member would need to start the ticket for you. ok so im all sorted thanks Alexandr, my issue was caused by a reboot in the middle of aptitude running an update. MySQL database was corrupted, the half of files were missing in /var/lib/mysql/mysql...

we pay £10 a month for a plesk licence this includes support from your ISP who is suppose to have trained employees to deal with plesk issues. Igor, i've tried to follow the instructions to raise a ticket to get direct plesk support but i'm struggling. All these issues are making me feel like...

even submitting a request is a pain in the ***.. im not even sure if it worked as there was no conformation?

im not glad your having the same issues but im glad im not the only one... so this is not an isolated issue. let me qualify the hate part. that i had a previous installation of plesk 9.5 that could not be updated as it was corrupt, may i point out corrupt from the start. I let it ride becasue i...

Ok so MYSQL is broken and cant get it going. thus plesk is broke and im now having to pay my host to fix this. thanks for the instruction.... (sarcasm) i dont know why i was stupid enough not to take a snapshot. The host has tried to get MySQL running but with no luck. I dont know what...

plesk now showing the error from the panel Internal error ;-P ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2006] MySQL server has gone away (Abstract.php:144)<br /> <br><a href='Help Center' target='_blank'>Search for related Knowledge Base articles</a> and this via email Reason...

i want to fix the package and update, this kernal fault caused a site to break telling me i need to replace apache config.... ive never had anything but trouble from plesk installations. i dont know why i thought this would be any different sheesh, so installed and upgraded aptitude as you...

my issue is now apparmor wont update via the plesk panel?.

everything seemed to work except the last commmand aptitude upgrade # dpkg --configure -a Setting up apparmor (2.10.95-0ubuntu2.6) ... update-rc.d: warning: start and stop actions are no longer supported; falling back to defaults Setting up python3-apparmor (2.10.95-0ubuntu2.6) ... Setting...

i can confirm im getting the same issues. removing apparmor did not work. Its causing some sort of kernal bug , i fix was supposed to be released but this has had the knock on affect of killing one of my customers sites. im kind of stuck?

ion cube is runnig im guessing for the plesk files? can i run optimizer and ioncube. i have several flavors of php across a couple of different sites.

i'm having issues installing Zend Optimizer 3.x.x I am running php 5.2.17 on the specific joomla website which requires ZO 3.X for one of the installed extensions, on an Ubuntu 16.x install the latest version of plesk onyx auto update running. the site seems to run zend in a form called...