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WP Toolkit cloning no longer working. Instead we're just getting a timeout: Task is not responding: id=7945, pid=26158, type=ext-wp-toolkit-clone-instance, currentStepProgress=-1, currentStepText=, initialTaskParameters=Array, isRestarted=1, publicParams=Array...

I'm migrating Plesk Obsidian from CentOS 6.10 to Alma 8.5. Having trouble with a couple of things: - Some site databases are located on a dedicated external MySQL server. When migrating the subscriptions, databases get migrated to localhost. How does one go about skipping the database migration...

I'm trying to change the default log format with immediate effect across all sites and can't find where to do that safely

Migrating databases from Plesk machine to a dedicated server. Copy database, create user, change the connection settings for the site - site works fine. The issue is that Plesk interface is not allowing me to delete to old locally hosted database. The Remove button is greyed out and it's says...

Hi guys, Wondering if anyone could point me in the right direction. I'm getting the following error on my Plesk panel ever since Obsidian upgrade (CentOS 6.10): Error: New configuration files for the Apache web server were not created due to the errors in configuration templates: nginx...

So, I updated the server to plesk v17.8.11 last night. Ever since I can't connect to it over the FTP. More accurately, I can establish the connection, but can't get the directory listings as the connection then times out. Filezilla log: Status: Resolving address of plesk.domain.tld Status...

Hi guys, Having trouble loading more that 2 jails - fail2ban times out when starting. There are just too many logs to read. I need to increase the TimeoutStartSec value, but I can't find where this should go. As per Fail2Ban hangs on start: Action already exists or fail2ban.service start...

A few months ago I compiled 1.13.6 for our Plesk server using a guide I found somewhere here (can't find it right now). It all worked fine until I needed to run an internal site on node.js. Turns out, the guide I used didn't include the 'passenger' module and now I'm trying to recompile it with...

Hi Guys, Having a bad day here. As of this morning the user login page is no longer loading. I can see the page title and SSL cert loading but the page remains blank with "Waiting for plesk.domain.tld..." staying in the corner indefinitely. Happening in multiple locations, on multiple machines...

Migrating a WordPress site from an nginx-powered Ubuntu 14.04 server to Plesk Onyx 17.5 (CentOS). I've set the site to be served by nginx-FPM only (no proxy mode) and that seems to work. The issue is the legacy server has custom rewrite rules in the .vhost file and I can't get them to work on...

Hi Guys, Getting really high Time-To-First-Byte as of late. Sometimes over 40 seconds (even from localhost): # curl -s -w '\nLookup time:\t\t%{time_namelookup}\nConnect time:\t\t%{time_connect}\nSSL handshake time:\t%{time_appconnect}\nPre-Transfer time:\t%{time_pretransfer}\nRedirect...

Version Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 6 OS CentOS 6.9 (Final) Hi, Have 2 network adapters on the Plesk machine - one used for incoming WAN connections (eth0), the other a management interface connected to (LAN). Only one of them is listed then adding IPs How do I get...

Hi, My current Plesk installation is currently configured to have 2 WAN addresses via a separate vSwitch. I'm trying to add a second interface linked to my LAN vSwitch so I could access the LAN and the VPN from Plesk without having to go through the firewalls via an external connection. - eth0...

Getting a weird issue on ‪CentOS 6.9 / Plesk Onyx Version 17.0.17 Update #27. For some sites php is running as a non-existent system user and as a result we're having issues with folder permissions. [(15:48:46) root@plesk /var/www/vhosts]# ps aux | grep php ... mot##### 7823 12.4 2.4 429480...