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  1. Alejandro Oro Vojacek

    Question Massive price increase for reseller licenses?

    Will give you some facts for you. Perfectly optimized server, Ryzen 5 5600 - 64GB RAM - 2 TB RAID1 SSD. (used identical servers for Plesk based and competing control panel) Plesk based server - 96 domains active - 18.3GB RAM used, 3.6 load Competing panel running under Open Lite Speed - 125...
  2. Alejandro Oro Vojacek

    Question Massive price increase for reseller licenses?

    Not true. There are still good people out there. Softaculous hasn't increased their prices and their Webuzo control panel is an excellent alternative. I've already built a service based on Webuzo and plan on moving more servers to this. Cheaper license, more streamlined control panel, less...
  3. Alejandro Oro Vojacek

    Question Massive price increase for reseller licenses?

    I'm done with this BS. Every price increase is "justified" as "we are working hard" and then when we see the new changes, it's in the form of a new paid plugin, so, WHY am I paying a permanent price increase every year so they could develop more paid plugins?!?!. Also, since WHEN working hard...
  4. Alejandro Oro Vojacek

    When moving a domain outside of a plan owned by the same customer the WP-Toolkit get stuck on the wrong plan

    Username: TITLE When moving a domain outside of a plan owned by the same customer the WP-Toolkit get stuck on the wrong plan PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Almalinux 9 PROBLEM DESCRIPTION When moving a domain outside of a plan into a new plan, both owned by the...
  5. Alejandro Oro Vojacek

    Question Massive price increase for reseller licenses?

    It's full of bugs and things that they DON'T FIX and are STILL BROKEN and that you have to take your personal time to fix it, otherwise your business would be screwed. Example, the nginx rewrites completely break if you have "Custom Error Documents" and your default webserver is NGINX. I've...
  6. Alejandro Oro Vojacek

    Question Massive price increase for reseller licenses?

    I get that they pretty much don't care about the current state of the world and frankly, it is starting to sound like they WANT the world to explode. I am starting to consider moving away from Plesk, this is unsustainable in the long run, we are contributing to an artificial inflation that...
  7. Alejandro Oro Vojacek

    Resolved Nginx + non "plain" Wordpress Permalinks error.

    You can check my post were I uploaded the fix. It was tested 100% and will just skip custom error documents altogether so even if it auto enable itself it won't break your sites...
  8. Alejandro Oro Vojacek

    Forwarded to devs NGINX only not working when Custom Error Documents is enabled on a WordPress installation

    No. It is not official. It is what our Engineer did to fix the issue on our servers. This should NOT break any update or the server itself or any migration. What the file does is just change the order in which the rules are loaded, giving priority to the "404" rules for the WP Toolkit...
  9. Alejandro Oro Vojacek

    Forwarded to devs NGINX only not working when Custom Error Documents is enabled on a WordPress installation

    The fix is here. Just add this file into: /usr/local/psa/admin/conf/templates/custom/domain/nginxDomainVirtualHost.php Then do: plesk repair web And Custom Error Pages will no longer present a problem to NGINX native servers as the option is going to be ignored.
  10. Alejandro Oro Vojacek

    Resolved Nginx + non "plain" Wordpress Permalinks error.

    If we could do it, I'm sure Plesk could a little more than just putting this as a Bug and not doing anything for well over a month now.
  11. Alejandro Oro Vojacek

    Resolved Nginx + non "plain" Wordpress Permalinks error.

    This is a note from our Engineer at our company on how we fixed this issue. The problem is that WordPress Toolkit is using error_page directives in the config file to handle the permalinks - if the site visitor requests a non-existent file and nginx generates a 404 error or similar, with...
  12. Alejandro Oro Vojacek

    Forwarded to devs NGINX only not working when Custom Error Documents is enabled on a WordPress installation

    Our Engineer at our company found a fix for this issue. I will past the information here for your devs. The problem is that WordPress Toolkit is using error_page directives in the config file to handle the permalinks - if the site visitor requests a non-existent file and nginx generates a 404...
  13. Alejandro Oro Vojacek

    Forwarded to devs NGINX only not working when Custom Error Documents is enabled on a WordPress installation

    Also confirming that "disabling" that option on Service Plans does not disable it on any of my customers. If someone has that option on, even when I'm synching the service plan, the Custom Error Documents remain ON until I manually disable it.
  14. Alejandro Oro Vojacek

    Forwarded to devs NGINX only not working when Custom Error Documents is enabled on a WordPress installation

    I would not be posting this if I didn't tried that before. No, disabling CUSTOM ERROR DOCUMENTS on the Service Plan does not fix the issue. If the customer creates a new site or I have to "tweak" the Service plan and unhooks from the service plan, that option will turn on again by itself, since...
  15. Alejandro Oro Vojacek

    Resolved Nginx + non "plain" Wordpress Permalinks error.

    This is not resolved. The option for Custom Error Documents is enabling by itself every time a plan is unsynced and it is re-enabling custom error documents. We need a permanent solution to this.
  16. Alejandro Oro Vojacek

    Forwarded to devs NGINX only not working when Custom Error Documents is enabled on a WordPress installation

    Username: TITLE NGINX only not working when Custom Error Documents is enabled on a WordPress installation PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Version 18.0.45 Update #2 CentOS Linux 7.9.2009 (Core) PROBLEM DESCRIPTION When the option Custom Error Documents is enabled...
  17. Alejandro Oro Vojacek

    Resolved Nginx + non "plain" Wordpress Permalinks error.

    Yes. It's freaking unbelievable. We are actually paying for a license of a software that should be friendly with us. This information must be stated not only within Plesk control panel but also on their official documentation. For starters, any person searching for this on their Issues here...
  18. Alejandro Oro Vojacek

    Resolved Nginx + non "plain" Wordpress Permalinks error.

    That article is TRULY LAME and poorly written. They only state that "This issue has been addressed in Plesk Obsidian 18.0.34 where new WordPress installations work with PHP-FPM served by nginx". But they do not state the obvious. Which is: For the new PHP-FPM served by nginx configuration...
  19. Alejandro Oro Vojacek

    Resolved Nginx + non "plain" Wordpress Permalinks error.

    No, you do not need to add that. Just go site by site and be sure to disable (uncheck) Custom Error Documents and everything will start working again.
  20. Alejandro Oro Vojacek

    Resolved Nginx + non "plain" Wordpress Permalinks error.

    I've duplicated this information from another post because I am sure more than one people will realize they had this dreaded option turned on by default without knowing it. It should be working out of the box as long as you DO NOT HAVE THE CUSTOM ERROR DOCUMENTS enabled. I've literally burn my...
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