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  1. M

    Resolved XML API not working

    Sometimes the real problem is elsewere https://talk.plesk.com/threads/could-not-get-mozilla-tls-config-curl-error-77-cannot-update-plugin-et-al.371956/
  2. M

    Resolved XML API not working

    Hi Peter no error messages, the response is empty From server A I call server B and in both server in panel.log nothing related to this problem There is no API setting in in panel.ini, never been as for what I know the setting is to limit API features It was working surely until october 19 when...
  3. M

    Resolved XML API not working

    Hi I use XML API to create account email and to list account email. Today it doesnt work. It worked normally until last time I used it 3 days ago. There is some fix for this? Or something to check? Thanks
  4. M

    Issue Very strong password problem...

    Hi it is not a long domain, it's a simple 13 chars domain. Sorry, cannot open bug report, have to go. But the problem is there for all to see. And I think that some plesk people have read this post.
  5. M

    Issue Very strong password problem...

    Hi I use very strong password policy. So you probably can imagine how I was very surprised when I saw that an user has changed the password from the webmail, using as new password the domain! So if I have for example a domain myverybeautifuldomain.com an user can set "myverybeautifuldomain" as...
  6. M

    Issue Problem with [Grafana] Update

    Why and wich keys need to be sync for a system update??? Just tried and the problem is still there.
  7. M

    Issue Problem with [Grafana] Update

    There is a problem with the update of grafana From plesk interface there were 6 package to update Selecting the others without grafana the update is ok Updating only grafana the update fails: 2023-03-23 13:14:11 INFO: pum is called with arguments: ['--update', '--json', '--', 'grafana']...
  8. M

    Issue How to remove "Monitoring - not connected" from domain page

    Hi plesk says always speak with us, tell us what you think. Ok I think that the monitor of the server is a good thing. BUT I think that the server monitoring and the domain monitoring are two different things. You are saying that to remove the domain monitoring I have to remove the monitoring...
  9. M

    Issue How to remove "Monitoring - not connected" from domain page

    Hi, thanks for your replay But my original question was how to remove the link to the monitoring tool (it is not a dev tool) in the home domain page There is no answer to this And why is the question marked as "resolved" when it is not?
  10. M

    Issue How to remove "Monitoring - not connected" from domain page

    Hi Peter there is no "Use built-in monitoring" option in the monitoring extension page or in the monitoring extension information page. Where can I find it? Will this remove the monitoring connection to plesk external service from the domain page? hope yes Will this remove grafana monitoring...
  11. M

    Issue How to remove "Monitoring - not connected" from domain page

    So ... let me understand... I pay for the what someone says is the leader panel in automation tasks and have to go to every single domain .... and manually change the settings to "on my own" ? On every server? For an unwanted, unrequested, undesired feature ... And have to "thank you" for...
  12. M

    Issue How to remove "Monitoring - not connected" from domain page

    When i select a domain the page load is slow, the monitoring make a connection to the plesk monitoring service and then says "not connected"
  13. M

    Issue How to remove "Monitoring - not connected" from domain page

    Hi I've already done it and nothing changes, it's always there connecting... not connected
  14. M

    Issue How to remove "Monitoring - not connected" from domain page

    Hi how to remove the "Monitoring - not connected" from the domain page? It check if the domain is connected with monitoring 360 (why??) and make load page very slow. I dont want it. And more its not correct by plesk to know what are our domains without asking and to chek info on the domains we...
  15. M

    Resolved Backup error: Warning: Extension "Git"Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 3: System user unavailabl

    Hi, same thing here, on 3 servers, for other servers no warnings I've seen that there was an update to do of the git extension, I've made it (after the warnings). Could be that the reason?
  16. M

    Issue [PPM-2537] error to set chrooted ssh access

    Hi, I need SFTP accounts becouse I'm requested SFTP accounts There is no personal preferences in this. I've been request this, I've seen that plesk "can" do it, and so ok we can do it. Didn't know all this ... Those cannot be seen as personal requests but as basic features that use standard and...
  17. M

    Resolved SSH cant access via plesk

    Hi, I dont understand ... If I change port of ssh, the request made on port 22 (that is locked by the firewall) are refused by the same firewall and the attacker cannot test password as they dont have access to the service. Instead if you use the port 22, the attackers can test password and then...
  18. M

    Issue [PPM-2537] error to set chrooted ssh access

    A note, all this is to have a simple functional SFTP account, but why plesk doesnt enable SFTP on the additional FTP users?? This way I 'm giving also ssh acces to the user, that I dont want, because the ftp user must not see what is in the folders up level. Ando so I need to create a domain...
  19. M

    Resolved SSH cant access via plesk

    Hi Dave, dont know how to tell the plesk ssh client the new port. Hi Peter, probably it could be a solution but is a workaround, as this seems a bug of the extension. And yes, it is not more secure, but so you dont have hundred (or toushands?) warnings in the log/secure file. If it is not your...
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