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  1. Data1

    Issue remove grafana by hand

    Thanks for the reply @IgorG I'm running a couple of plesk licences @OVH how do I contact plesk, can I give my OVH-Plesk licence as a proof or must it be directly bought @ plesk? I use plesk for 4/5 years now and never had to contact support so I'm not sure how to do this.
  2. Data1

    Issue remove grafana by hand

    Updated debian 8 to 9 and tried all over again, still no success after following this topic and steps: https://support.plesk.com/hc/en-us/articles/360009587939-Unable-to-open-Advanced-Monitoring-extension-Execution-extension-has-failed-with-exit-code-127 still getting this error time after...
  3. Data1

    Issue remove grafana by hand

    Today I tried to reinstall Advanced monitoring again and hope it will take Grafana with it in the download but too bad. It does give a clean new error to work with, any suggestions?
  4. Data1

    Issue remove grafana by hand

    hi @IgorG Meanwhile deleted the (faultily installed) advanced monitor and grafana, dropped your command in the SHH and no output:(
  5. Data1

    Issue remove grafana by hand

    After deleting advanced monitor and grafana for the 2352 time and waited a couple of days I get this error back again.
  6. Data1

    Issue remove grafana by hand

    In the meantime I deleted and reinstalled Advanced monitoring to and that did work but after that the same grafana error came back.. I searched for the folder that is mentioned in the error and found out the whole Grafana folder is empty? /opt/psa/var/modules/grafana shows no files.
  7. Data1

    Issue remove grafana by hand

    When I go to the advanced monitoring tab It gives this error so the directory never was made. When clicking fix this issue I will make the loop complete. Still no solution..
  8. Data1

    Issue remove grafana by hand

    Oh, at this point without purging but stil after I tried # dpkg -r --force-all grafana, I now am not able to install grafana anymore as seen on screenshot 1. But when I checked into my extensions after a refresh, I see grafana in my extensions list. When clicking on it, it gives me the same...
  9. Data1

    Issue remove grafana by hand

    Hi @IgorG & wschoener, I have the same error: The execution off post-install.php failed. Error-message: [2021-01-14 08:30:42.808] ERR [extension/grafana] Execution package has failed with exit code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update']' returned non-zero exit...
  10. Data1

    Resolved Thunderbird color tags stop working

    @Peter Debik I found out the problem was in the mailclient configuration of Thunderbird exacly like u posted on march 24. I found a work-around for my problem but now I still don't know how I can see the capabilities dovecot imap has activated/disabled or has to offer. Does plesk have any...
  11. Data1

    Resolved Thunderbird color tags stop working

    @Peter Debik, Is there a possibility that my server /postfix decine edit's in e-mail headers? as far as I know, when tagging an e-mail in a mailclient it add's priority information to the e-mail header. I am wondering if there is a way this can be blocked/declined due to mailclient settings or...
  12. Data1

    Resolved Thunderbird color tags stop working

    It looks like the iMap subfolders also remove (color)tags and still no idea how I can accept these rules serverside..
  13. Data1

    Resolved Thunderbird color tags stop working

    Thanks Peter! I can't find out where to say to the mailserver/postfix that we accept colored tags in mailing so I don't know how any other client could interferering, like iOS mail or someting? My client used this for 1,5 year with no problem and suddnly last week the bug appeared. I don't know...
  14. Data1

    Resolved Thunderbird color tags stop working

    Hi Plesk wizzards! I have a problem with one of my clients that works with thunderbird mail. I want to help my client with getting his "color" tags to work again. Recently my plesk updated fully to the latest versions and after this my client could not use his color tags in thunderbird anymore...
    • Data1
    • Thread
    • color-tags filters mailtags postfix roundcube tags thunderbird
    • Replies: 7
    • Forum: Plesk Onyx for Linux
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