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Thanks for your reply. I am pretty sure I must have configured something wrong but no clue what it could be. This is the 1st time I did it but documentation was easy to follow: simply create a new subscription for a subdomain and that's it. I don't use Outlook. The email address...

Thanks Rasp for your reply. Unfortunately domain.com and smtp.domain.com are in diffrent subscriptions. There's some more that I'm missing.

I setup a domina called "domain.com". This domain has a email service enabled and it is working OK. For some reasons I'd like to change the email from "[email protected]" to "[email protected]". Therfore, I created a new subdomain "smtp.domain.com" and then createad a joe account that is used to...

Thanks for your time and insights. This is correct, dns.hospedando and dns2.hospendando are not hosted on my Plesk server. I didn't know you can configure hidden dns master and it seems that's why I was so confused about NS and Plesk. I was reading a lot about it but until your post my setup...

The whois response is: Name Server: DNS.HOSPEDANDO.COM Name Server: DNS2.HOSPEDANDO.COM So these are my nameservers for domain. What I don't understand is: I have access to 2 portals: Hosting (Plesk) and the domain register page. Both have NS records set to the same nameservers and both allow...

I'm a bit confused about the setup and would like to ask if somebody could clarify it. I have inherited domain with PLESK panel. These are my DNS ns records: https://i.imgur.com/gJ06A6H.png Right on top of the screenshot I can see "This server acts as a primary nameserver for the DNS zone". In...