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  1. S

    Resolved I can't access my plesk

    Thank you, it works. It was indeed the firewall blocking the port.
  2. S

    Resolved I can't access my plesk

    but I can't access it even using my phone. It's not the same operator though.
  3. S

    Resolved I can't access my plesk

    Okay, I have carried out the orders you requested. What do we do now please?
  4. S

    Resolved I can't access my plesk

    Thank you for your reply. I managed to change the name in ssh. Unfortunately I still don't have access to my server. Can you tell me if you can access it at this address? https://195.110.35.159:8443/ How do I get access?
  5. S

    Resolved I can't access my plesk

    Hello, I can no longer access my administration page. When I try to access port 8443, the page displays: ‘ERR_CONNECTION_TIMED_OUT’. All websites are accessible. Only the administration page is no longer accessible. I try to access it from web-plesk.araik.fr I no longer own the araik.fr domain...
  6. S

    Resolved Plesk Subscription | IMPORTANT

    Good morning, I no longer have access to my server (off), nor to my mailbox with which I had subscribed to a Plesk subscription. I can no longer access it How do I cancel my subscription please?
  7. S

    Question Domain is not resolvable - URGENT

    Here's what it shows me :
  8. S

    Question Domain is not resolvable - URGENT

    Yesterday I added MX records to link my domain to Google Workspace services. The problem is that yesterday everything was working, and this morning, nothing is working. I have reset my dns zone concerning this domain, it still does not work. None of my sites are working...
  9. S

    Resolved Let's Encrypt - 403

    Thanks for your help. The problem was resolved.
  10. S

    Question Domain is not resolvable - URGENT

    Hello, Overnight, my sites stopped working. They are no longer accessible. An error appeared in the DNS zone of each domain : This tutorial did not help me ...
  11. S

    Resolved Let's Encrypt - 403

    UP, please :'(
  12. S

    Resolved Let's Encrypt - 403

    Hello, When I try to renew the certificate for one of my domains, an error with status 403 appears : This error only occurs with this domain. The _acme-challenge.as-sellerie.fr DNS record updates in Plesk, but it doesn't propagate. When I run the command "dig TXT...
  13. S

    Resolved We're sorry, but something went wrong.

    BUG FIXED I found the answer to the problem. I deleted the .htaccess file, there was no report. PhusionPassenger did not detect the startup file "app.js". For the proper functioning of the application you must create a file server.js which creates a server by pointing your file app.js. Do...
  14. S

    Resolved We're sorry, but something went wrong.

    OUTPUT _____________________________________________________________________________________________ ***************************************************************************************************** In the file manager, I clicked on "as-sellerie.fr". Then I go to the files for my...
  15. S

    Resolved We're sorry, but something went wrong.

    It's possible not to use phusion passenger? EDIT : I found the logs : [Wed Apr 01 01:32:46.549460 2020] [autoindex:error] [pid 444:tid 140497834174208] [client 192.168.1.1:56202] AH01276: Cannot serve directory /var/www/vhosts/as-sellerie.fr/api.as-sellerie.fr/: No matching DirectoryIndex...
  16. S

    Resolved We're sorry, but something went wrong.

    Okay, I have pull a NodeJS application from my remote repository. I configured the NodeJS extension like this. Only, when I wish to access my domain: "api.as-sellerie.fr", an error appears with the code "c61ecbaf". In the domain logs, an error 500 : Honestly, I'm a brand new Plesk...
  17. S

    Resolved We're sorry, but something went wrong.

    Hello, I am trying to deploy a NodeJS application on my server, but an error message appears. I tested several solutions found on the web, but none worked. Can you help me understand please ? Thanks! :)
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