• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question Domain is not resolvable - URGENT

S

Solarom

New Pleskian
Hello,

Overnight, my sites stopped working. They are no longer accessible.

An error appeared in the DNS zone of each domain :

The website's domain name does not resolve or resolves to a different IP address.
To put your website online, update DNS settings on the side of your domain registrar or external DNS provider.


Your website will be up and running once DNS changes come into effect. It may take up to 24 hours.
Click to expand...

This tutorial did not help me :
support.plesk.com

The domain's DNS Settings menu in Plesk shows a false-positive warning: "Your website is offline"

Applicable to: Plesk for Linux Plesk for Windows Symptoms Domain example.com is resolved to another server and its actual IP address doesn't match the one specified in Plesk > Domains > ex...
support.plesk.com support.plesk.com

What to do please ?
 
Yesterday I added MX records to link my domain to Google Workspace services.
The problem is that yesterday everything was working, and this morning, nothing is working.

I have reset my dns zone concerning this domain, it still does not work.
None of my sites are working...
 
It sounds like you're missing DNS records. Check first to see if your domains resolve to the expected name servers with a simple tool like Network Tools: DNS,IP,Email.

Look at the name server that is queried and from there you can determine where the zone actually resides.
 
Based on that screenshot, the zone for your domain name is located at charlestonroadregistry.com. Did you mean to point the domain's name servers to use your Plesk server's DNS service or another?
 
If you put all your nameservers inside your zone, you must use glue records to deliver the nameservers' IPs with their name, otherwise the resolving client would need to query that nameserver to get its address as there are no other servers that know this address, resulting in a catch-22.

And it probably worked for a while because the nameservers' IPs were still cached somewhere. As soon as that cache expired ...
 
You must log in or register to reply here.

Similar threads

T
DNS not resolvable and websites not working URGENT
Replies
2
Views
4K
Adivl
A
M
Question Help with managing multiple websites in Plesk along with DNS management
Replies
0
Views
812
MimiWeb
M
G
Issue Unable to create temporary domain and/or assign a SSL Certificate to domains *.plesk.page
Replies
3
Views
401
Sebahat.hadzhi
Sebahat.hadzhi
P
Issue DNS
Replies
1
Views
446
Sebahat.hadzhi
Sebahat.hadzhi
N
Issue Domain is not resolvable
Replies
3
Views
4K
tsuccess22
T
Back
Top