• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. M

    Issue Dr.Web Updater: failed to download files (return code 103)

    This email is sent out weekly Subject: Cron test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily ) /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! run-parts: /etc/cron.daily/drweb-update exited with return code 103 Even though manual update...
  2. M

    Forwarded to devs Outgoing Mail Control / Email Addresses / Sent messages statistics design flaw

    Username: TITLE Outgoing Mail Control / Email Addresses / Sent messages statistics design flaw PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Version 18.0.42 Update #1, CentOS Linux 7.9.2009 (Core) PROBLEM DESCRIPTION STEPS TO REPRODUCE 1. Tools & Settings 2. Outgoing Mail...
  3. M

    Forwarded to devs Missing translation strings in English language (en-US)

    Username: matbcvo TITLE Missing translation strings in English language (en-US) PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CentOS Linux 7.9.2009 (Core) Plesk Obsidian 18.0.37.1 PROBLEM DESCRIPTION English language (en-US) has missing translation strings For example... STEPS...
  4. M

    Issue Database server

    Yes, it is ancient version (CentOS 7 is shipped with that), I wonder why Plesk officially does not offer upgrade MariaDB 5.5 to MariaDB 10.X https://support.plesk.com/hc/en-us/articles/213403429--How-to-upgrade-MySQL-5-5-to-5-6-5-7-or-MariaDB-5-5-to-10-x-on-Linux- mysqltuner output contained...
  5. M

    Issue Database server

    Unfortunately we are still experiencing same issue, even there is no warnings in mariadb.log. CPU total usage 20% (not overloaded), RAM total usage 5%, disks write/read currently zero [mysqld] #bind-address = ::ffff:127.0.0.1 bind-address = :: local-infile=0 datadir=/var/lib/mysql...
  6. M

    Issue Database server

    I was reading about innodb_log_file_size, will change that value. Thank you, will also look into mysqltuner. We do have some sites that read/write large data from/to database server.
  7. M

    Forwarded to devs Upgrade to 18.0.37 fails in step TrimPlanNames

    Can confirm. Same bug on CentOS Linux 7.9.2009 (Core) while upgrading from 18.0.36 to 18.0.37. Trying to establish test connection... connected done ===> Cumulative APS controller upgrade (final stage) has been started. Upgrade or repair for 'apsc' (stage 'post') is not required ===> Cumulative...
  8. M

    Issue Database server

    We have an issue with database server. Some one day all ~100 websites suddenly doesn't work (can't be reached or 504 gateway time out etc). But at same time Plesk works fine, we can log into it. We are able to ping Plesk server. So I tried to restart database server (service mysql restart ||...
  9. M

    Issue Update English language pack

    Plesk does not offer support as license isn't bought directly from Plesk. Our license was bought through Hetzner and Hetzner does not offer support.
  10. M

    Issue Update English language pack

    [xxxxx@xxxxx ~]$ rpm -qa | egrep 'plesk|psa' | egrep "18.0.[1..35]" | egrep -v '18.0.35.1' psa-mod_fcgid-2.3.9.5-2.centos.7+p18.0.35.0+t210414.0038.x86_64 plesk-mysql-server-18.0-2.centos.7+p18.0.17.0+t190721.1104.noarch plesk-git-http-18.0-2.centos.7+p18.0.34.0+t210225.1437.x86_64...
  11. M

    Issue Update English language pack

    I just did plesk repair installation but it didn't resolve this issue. Should I do it with dist repo? START Bootstrapper 18.0.35 repair AT Tue May 25 14:25:28 EEST 2021 **** Product repair started. Started bootstrapper repair procedure. This may take a while. Certain actions may be skipped if...
  12. M

    Issue Update English language pack

    @Nik G, thanks for reply, here's package version: Installed Packages Name : psa-locale-base-en-US Arch : noarch Version : 18.0 Release : 2.centos.7+p18.0.35.1+t210430.1108 Size : 2.0 M Repo : installed From repo : PLESK_18_0_35-dist Summary : en-US...
  13. M

    Issue Update English language pack

    Hello @Nik G, thanks for reply. I checked plesk.repo file content, there is already (isn't it same?) [PLESK_18_0_35-extras] name=PLESK_18_0_35 extras baseurl=http://autoinstall.plesk.com/pool/PSA_18.0.35_6022/extras-rpm-CentOS-7-x86_64/ enabled=1 gpgcheck=1 Should I replace it with dist repo...
  14. M

    Issue Update English language pack

    How I can update English language pack (English - United States)? Currently in Plesk there is some missing translated words etc like below (not only on this page).
  15. M

    Question Scheduled backup retry

    Is it possible to configure backup system to retry after X minutes/hours when it fails to do so? I can't seem to find that option in Plesk. Scheduled full backup sometimes fails because of temporary error (FTP server error or database is locked etc). I always have to do backup manually after I...
  16. M

    Issue 554 5.7.1 <[email protected]>: Relay access denied;

    It's actually Plesk bug, which will be fixed in next Plesk update, and here's fix: Forwarded to devs - 554 5.7.1 <test@dömäin.tld>: Relay access denied;
  17. M

    Forwarded to devs 554 5.7.1 <test@dömäin.tld>: Relay access denied;

    Thanks very much, this fix helped, now they receive emails.
  18. M

    Forwarded to devs 554 5.7.1 <test@dömäin.tld>: Relay access denied;

    I would like to fix that asap as our customers need working email address for their business. Is it possible to apply temporary bugfix until Plesk releases official update that fixes this bug?
  19. M

    Question Root SSH with PHP?

    Try <?php phpinfo(); ?> and see if ssh2 module is listed/loaded.
  20. M

    Forwarded to devs 554 5.7.1 <test@dömäin.tld>: Relay access denied;

    Username: matbcvo TITLE 554 5.7.1 <test@dömäin.tld>: Relay access denied; PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.34_build1800210305.11 os_CentOS 7 CentOS Linux 7.9.2009 (Core) PROBLEM DESCRIPTION Some of our customers have IDN domains (for example...
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