• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. G

    Question Is it possible to have one login mask for multiple plesk servers?

    Its working. All is fine! :)
  2. G

    Issue read out private key

    Hello everyone again! :) We've migrated from our old Plesk machine (Onyx with Ubuntu 14.04) some websites. In one case the certificate was not correct migrated. Now - we have only the cert files for this website, but not the private key, which is needed, to bind the certificate on the new...
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    Issue high CPU-usage ("/usr/bin/apach" "php-cgi" "php-fpm")

    Hello again everyone! :) We have a high-CPU-usage on a server since a long time. I've only found out that the processes "/usr/bin/apach" "php-cgi" "php-fpm" are the reason for the high-CPU-usage, but I dont know why. Can you help me to fix this? P.S.: Mostly "/usr/bin/apach" ist on ~80%~ and...
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    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    He said that the Plesk support would not help in unsupported versions. I've asked again if he is sure. It seems like I will have to fix this myself or I will contact the Plesk migrator support. (I've heared a time ago that they will support migrations from outdated machines, too) Have a good...
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    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    I hope the reseller would do that. I'll ask him now I've tried following: Uncommented all entries in sources.list and added only these lines: In the next step (after next backup + next snapshot + next reboot! :D) I wanted to try to uncomment all entries in the other *.list files. But I think...
  6. G

    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    "plesk repair installation" - after a while following comes endlessly: Dou you have an idea how I can fix this, that for plesk repair can finish? P.S.: The output before the endlessly is: Thank you again! :D
  7. G

    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    Hello again! Thank you for your answers! :) There is a process named: bootstrapper-re Is it enough to kill only this process id? Is it safe then to restart plesk repair again, after this process is killed? :) (when it starts! :D) Thank you! :D
  8. G

    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    btw - if I delete the file and rerun the command again, I would make before a backup and snapshot! :) P.S.: The support answered on the same question as here with: Ubuntu 14 is out of support from Ubuntu and Plesk
  9. G

    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    I've contacted the Plesk support (reseller) and he said, I should repair Plesk with "plesk repair" I've made "plesk repair installation" (some days ago) and then there was coming a endless repeating message with an apt error. Then I've pressed ctrl + c to abort. Now I wanted to run the command...
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    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    Additional we saw, that when a user tries to login, he recieves following message: "U've overreached the limits for the use of ressources. Please concact the distribution team from Plesk, to buy a new license key" (Screenshot in german language) The problem is: Our license should be valid and...
  11. G

    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    Does someone has an idea/solution/etc.? Thanks! Goodfred
  12. G

    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    btw - In the Plesk artikle it is about /opt/psa/admin/htdocs/application.php In my case Plesk is talking about /opt/psa/admin/htdocs/login_up.php
  13. G

    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    # plesk -v Product version: Plesk Onyx 17.8.11 Update #53 # plesk bin extension --list acronis-backup - Acronis Backup advisor - Advisor configurations-troubleshooter - Webserver Configurations Troubleshooter dgri - Imunify QuickPatch email-security - Plesk Email Security git - Git...
  14. G

    Issue can't login on Plesk Onyx on Ubuntu 14 anymore

    Hello again everyone! :) We was a bit to slow to migrate all accounts to the next Plesk Obsidian server on Ubuntu 20.04 Since some days we can't login anymore. On every try he says: The file /opt/psa/admin/htdocs/login_up.php is part of Plesk distribution. It cannot be run outside of Plesk...
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    Resolved Lets Encrypt - IMAP, POP and SMTP option

    The change was successfull! :) Thank you! :)
  16. G

    Resolved Lets Encrypt - IMAP, POP and SMTP option

    If it is only a download an we don't have to set up the mail accounts again, then we can live with it! :D Thank you! :)
  17. G

    Resolved Lets Encrypt - IMAP, POP and SMTP option

    I think we should be brave in this case and just try it! :D We have an Acronis Cloud backup of the full VM/machine. If we break something we would re-install the VM from the backup. Last question: Is it for sure that the mails would be downloaded again when we change from Courier to Dovecot...
  18. G

    Resolved Lets Encrypt - IMAP, POP and SMTP option

    Next question: If we change from Courier to Dovecot and there are issues: Can we fix the issues with changing back to Courier in the case, we want to stay with Courier then because the issues are to big?
  19. G

    Resolved Lets Encrypt - IMAP, POP and SMTP option

    Hello again! :) The support said: The SNI-allocation of certificates in Plesk is only working when using Dovecot as IMAP/POP-3-Server. (this customer is using Courier atm) Im asking myself if there would be problems when we switch from Courier to Dovecot. Thank you! :)
  20. G

    Resolved Lets Encrypt - IMAP, POP and SMTP option

    I wanted to apply this possible solution, but I got: # grep SNI_SUPPORT /etc/psa/psa.conf SNI_SUPPORT true (its already activated/true) Do you have another idea how to fix this/enable the Lets Encrypt option? Thank you! :)
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