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Its working. All is fine! :)

Hello everyone again! :) We've migrated from our old Plesk machine (Onyx with Ubuntu 14.04) some websites. In one case the certificate was not correct migrated. Now - we have only the cert files for this website, but not the private key, which is needed, to bind the certificate on the new...

Hello again everyone! :) We have a high-CPU-usage on a server since a long time. I've only found out that the processes "/usr/bin/apach" "php-cgi" "php-fpm" are the reason for the high-CPU-usage, but I dont know why. Can you help me to fix this? P.S.: Mostly "/usr/bin/apach" ist on ~80%~ and...

He said that the Plesk support would not help in unsupported versions. I've asked again if he is sure. It seems like I will have to fix this myself or I will contact the Plesk migrator support. (I've heared a time ago that they will support migrations from outdated machines, too) Have a good...

I hope the reseller would do that. I'll ask him now I've tried following: Uncommented all entries in sources.list and added only these lines: In the next step (after next backup + next snapshot + next reboot! :D) I wanted to try to uncomment all entries in the other *.list files. But I think...

"plesk repair installation" - after a while following comes endlessly: Dou you have an idea how I can fix this, that for plesk repair can finish? P.S.: The output before the endlessly is: Thank you again! :D

Hello again! Thank you for your answers! :) There is a process named: bootstrapper-re Is it enough to kill only this process id? Is it safe then to restart plesk repair again, after this process is killed? :) (when it starts! :D) Thank you! :D

btw - if I delete the file and rerun the command again, I would make before a backup and snapshot! :) P.S.: The support answered on the same question as here with: Ubuntu 14 is out of support from Ubuntu and Plesk

I've contacted the Plesk support (reseller) and he said, I should repair Plesk with "plesk repair" I've made "plesk repair installation" (some days ago) and then there was coming a endless repeating message with an apt error. Then I've pressed ctrl + c to abort. Now I wanted to run the command...

Additional we saw, that when a user tries to login, he recieves following message: "U've overreached the limits for the use of ressources. Please concact the distribution team from Plesk, to buy a new license key" (Screenshot in german language) The problem is: Our license should be valid and...

Does someone has an idea/solution/etc.? Thanks! Goodfred

btw - In the Plesk artikle it is about /opt/psa/admin/htdocs/application.php In my case Plesk is talking about /opt/psa/admin/htdocs/login_up.php

# plesk -v Product version: Plesk Onyx 17.8.11 Update #53 # plesk bin extension --list acronis-backup - Acronis Backup advisor - Advisor configurations-troubleshooter - Webserver Configurations Troubleshooter dgri - Imunify QuickPatch email-security - Plesk Email Security git - Git...

Hello again everyone! :) We was a bit to slow to migrate all accounts to the next Plesk Obsidian server on Ubuntu 20.04 Since some days we can't login anymore. On every try he says: The file /opt/psa/admin/htdocs/login_up.php is part of Plesk distribution. It cannot be run outside of Plesk...

The change was successfull! :) Thank you! :)

If it is only a download an we don't have to set up the mail accounts again, then we can live with it! :D Thank you! :)

I think we should be brave in this case and just try it! :D We have an Acronis Cloud backup of the full VM/machine. If we break something we would re-install the VM from the backup. Last question: Is it for sure that the mails would be downloaded again when we change from Courier to Dovecot...

Next question: If we change from Courier to Dovecot and there are issues: Can we fix the issues with changing back to Courier in the case, we want to stay with Courier then because the issues are to big?

Hello again! :) The support said: The SNI-allocation of certificates in Plesk is only working when using Dovecot as IMAP/POP-3-Server. (this customer is using Courier atm) Im asking myself if there would be problems when we switch from Courier to Dovecot. Thank you! :)

I wanted to apply this possible solution, but I got: # grep SNI_SUPPORT /etc/psa/psa.conf SNI_SUPPORT true (its already activated/true) Do you have another idea how to fix this/enable the Lets Encrypt option? Thank you! :)