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Search results

  1. T

    Wordpress toolkit not cleaning up .wp-toolkit directories.

    It didn't affect the website. It had no effect on anything other than freeing up the disk space.
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    Resolved Plesk SysUpdates Error on trying to update from 18.0.41 on Alma 8.7

    I am also facing this issue, although I am unable to upgrade from 18.0.41 to 18.0.49 as port 8447 doesn't respond, despite the firewall rules being enabled for it on the server. Is there any CLI method of performing the update? I am already on Alma.
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    Resolved Plesk control panel doesn't work correctly when using mobile connections

    My bad, I didn't think this was the issue as the IP isn't changing that frequently, but it's not logged out since. Home > Tools & Settings > Sessions Management Allow IP address changes during a single session: Enable
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    Resolved Plesk control panel doesn't work correctly when using mobile connections

    The issue I've recently had to switch to a 4G connection and I've been having issues logging in since. Upon logging in, it logs out instantly. What I have tried I've tested this on 3 plesk servers, one is on with a completely different web host, unrelated to the first two. The same issue...
  5. T

    Issue Password Protected Directory broke my Laravel site.

    I had a basic Laravel site setup in Plesk. All was working fine, but I decided to enable password protected directories on the root (/) while I worked on it. As soon as I did this, and then tried to access the site with the username / password, the site was blank, just a HTTP 200 response, and...
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    Wordpress toolkit not cleaning up .wp-toolkit directories.

    The issue turned out to be caused by some permission issues, some of the files it making a copy of for the site duplication (which were not actually related to wordpress) were being copied but unable to be deleted. I'm still unsure why some of the folders were large in size, but manually...
  7. T

    Wordpress toolkit not cleaning up .wp-toolkit directories.

    Just to add, for one of our clients, the toolkit has around 19GB of files in total, with the actual site being less than 1GB.
  8. T

    Wordpress toolkit not cleaning up .wp-toolkit directories.

    Webserver ran out of disk space, found around 20 .wp-toolkit folders full of files. 1. Is it safe to delete these folders manually? 2. Why doesn't it clean up these folders automatically?
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    Issue Smart Update for Wordpress - 'Malformed sitemap given'

    I disabled Yoast SEO XML and used another Sitemap tool which is working.
  10. T

    Issue Smart Update for Wordpress - 'Malformed sitemap given'

    We're unable to get the website to update using Smart Update. We're using Yoast SEO plugin which generates the sitemap at https://site.com/sitemap_index.xml. Can someone shed some light in to how Smart Update obtains the XML file, and if there are logs to see the actual issue? Smart Update...
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