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Yes, same error. Though it seemed like it took longer to throw it. Tried with my cell(hotspot on phone) and got same error. So that leaves us with DNS being the issue. My DNS is not managed in Plesk but via my domain name provider ( IONOS, which has some limitations working with Plesk ) ...

Thanks, I tried that as well, but it didn't work . :-( I was checking logs in Log Browser -> Mail in Tools & Settings. I don't see any logs wrt to my attempted connection requests via the mail clients. But I can see logs when I use RoundCube and some regular suspicious attempts from unknown...

Thanks Kaspar. Where to find the full host name, its not there in the settings (attached the snapshot for reference)? No proxy is used.

Username and Password: I am a 100% sure that cant be wrong as I have checked it multiple times and it works with RoundCube. Configuration - I am not sure, what should be the configuration. I have shared what i configured and it still wouldn't work.

Hello there, I have been trying to connect my mail with mail clients(tried Outlook and Thunderbird) but getting errors : "Unable to Sign in . Check your credentials and try again"/"Unable to log in at Server . Probably wrong configuration , username or password " . Access via Roundcube webmail...

Thanks again, will explore :-)

Thanks Peter! This sucks, may be using Roundcube mail with a desktop application/client like thunderbird (didn't try yet) will not have this limitation.

Hello there, The email sent by Roundcube webmail messes up the formatting of the content for the recipient unless 'Keep formatting' is manually enabled for each email. This is a big pain as one has to remember to enable it for every mail . Is there a way to set it to be enabled by default ...

it worked, Thank you again!

A follow up, I noticed that roundCube by default allows creating multiple identities. Can that be restricted to only one identity as I wouldn't want my team to create multiple identities and stick to the email that they have been provided. Thanks in advance!

It worked, many thanks both!

thanks Peter. I tried searching for the setting but can't find Roundcube settings at all. I searched "Mails" , "Extensions" , "Tools & Settings" in the side menu. Pls can you share how to get to these settings you mentioned earlier ?

Hi there, I have managed to create email addresses ( and corresponding users) and everything is working fine(emails are sent and received) but I have noticed that the name doesn't show up on the recipient side when I send an email from Roundcube webmail. It shows up as undefined.( My recipient...