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Short story: The biggest (and most crucial) site on my Plesk installation have crashed. I have tried to restore a backup from yesterday morning, but it fails with "Restoration of the backup April 30, 2024 02:01 AM failed". The log is empty. Long story: mysite.com is a Wordpress installation...

When I try to create a backup of a site with WP Toolkit, it takes a couple of minutes were nothing happens, and then Plesk gives an error. No backup is created. The site itself is quite large. Looking at memory usage during this time gives as per the attachment. I also got a Swap critical error...

Every now and then I get this message "Incorrect TXT record "f-SabDKKcvWsjfiCn08yEbfdWiafvFo6" found at _acme-challenge.mydomain.com". Even though I have issued a Let's encrypt certificate recently, and I know that I haven't altered the _acme-challenge record after that. The only way I know of...

Short story: I have mail for a domain on my Plesk server. The client bought a web production from a company that are hosting the site on kinsta.com There is a correct certificate for the web installed, delivered by Kinsta I suppose. How can I install a correct certificate for the mail? Long...

Short story: Wordpress site is located on another server. Email is located on our server. DNS is hosted by the registrar. How can I install a Let's Encrypt certificate with the help of Plesk? Long story: I have a client that moved their site to another Wordpress service (Kinsta) because their...

Short Story: I have DomainA and DomainB on my Plesk server. If I change anything in DomainA it also do stuff in DomainB. Eg, I just added a user to DomainB, that very same user showed up in DomainA. I started to delete stuff in DomainA, everything effed up in DomainB. Long Story: I moved...

I have moved four of my clients to my new mail server on Plesk, and all of them have been banned by the IP Intrusion Detection function. It’s enough that some people don’t understand all email settings and when they do that the same time on the same network they’ll get banned. Quite tiresome...

Today was the third time I experienced the following, and with different networks: - Suddenly I can't connect to the SMTP server. - No devices on the same network can use that SMTP server. - Connecting to another network (like my cellular) works normally. - I have tried different accounts, all...

I have created an email account on my Plesk, and I can login to the webmail and see the imported emails there with no problems. However, if I try to add an email account to a device at this point it takes a very long time and eventually I get an "unknown user and/or password" or "Can't connect...

Hi folks, I was just migrating three mailboxes from one provider to my Plesk server. I was using the "Import mail messages" function, and it worked awesome! – At least until I noticed that the mails from the Sent box hadn't been imported… I have now copied all mails from the sent box with...

We can set quota per each mail account. However, is it possible to set it for the entire domain for all mail users on that domain to share? Example: Instead of getting 10 GB each to: [email protected] [email protected] [email protected] [email protected] [email protected] …can I set XX GB to the...

When I set up my Plesk server a month ago I used a Gmail account. Now when the server is trying to mail me stuff I get rejected emails that's telling me they are not delivered; "This mail has been blocked because the sender is unauthenticated" My guess is that I get this error, because I have...

Mail sent from my new email server (Plesk) won't reach any Yahoo accounts. (And also Telia.se – A Swedish ISP and also the old national phone company) I have tried to send from some different domains, and all reach Gmail, iCloud, Outlook, etc. But not Yahoo mail. After a couple of days I get a...

I just realized that Ubuntu 18.0.4 is ELO. Didn't realize this when I moved my Plesk server to a new VPS a month ago. ‍♂️ Should I update Ubuntu to something newer? Will there be any problems with Plesk (Plesk v18.04.6 LTS)? I still have access to my old VPS on Digital Ocean if that helps...

I am about to move a bunch of clients to my new Plesk server. Since my clients aren't very tech savvy, it would be nice to have some kind of Script that creates the Mail account for them, only assigning the account (email address) and password. A quick search didn't find any such thing. Do...

I have used Plesk for a couple of years, but only for Web services such as Wordpress sites. Quite simple usage, and nothing fancy. 20-30 domains. I have the DNS at the registrar. Now I want to take the next step and use the mail server. However, I don't get it. It is turned on, and I can create...