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Thanks Peter, I assumed this was the Plesk Firewall. I have not installed a third party firewall and just enabled this one because it was installed when I was issued the server. I come from 25+ years working with cPanel so this is my first stint with Plesk and still getting my feet wet with it...

I had an issue where no one could connect to their account FTP. ALL I did was disable and enable the firewall, I changed NOTHING, simply clicked to disable and then enable and FTP started working! This leaves me questioning just how reliable is the Plesk Firewall!

Thanks scsa20, cant believe I missed that!

Worth noting, the email does in fact work. I can set it up in Outlook and have tested and everything functions just fine. Just the issue with the browser and trying to access it through webmail.

I migrated a domain account from cPanel to Plesk. It appears to have setup the domain correctly, the website shows just fine and email addresses are present. However when I go to webmail.domain.com instead of getting the Plesk webmail login page it opens the default page for cPanel webmail...

OK, thanks Peter, it was your words that made me look harder and I do see I need to uncheck the create a domain when creating a customer. That is where I was screwing up. I was moving to fast and did not even slow down to see that check box. I knew the solution would prove me a moron but I thank...

Yes Peter there is a misunderstanding. I have tried what you say is possible to no avail. Here is my situation. I created my clients web accounts using the subscriptions. The problem with that is that doing that the clients do not have a web interface to access things like their site files...

Yes I got that but I am talking about a subscription that is already made. There is no way to create the customer for that account once there is already a subscription for it. Which is what I was saying would be nice, is when creating a customer if there was a function to attach that customer to...

Thanks Peter, did not think about going that route to get these setup. Would be nice if they would have built in a simple mechanic to be able to create customers and link them to subscriptions but I guess this convoluted way will work. Again, thanks a ton for the very useful info!

Just learning Plesk and need some help getting up to speed with how this subscription thing works. Having a time of it getting my head around setting up website accounts and think I did it wrong. I have the subscriptions setup but now I want to give my clients the ability to access their web...