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Search results

  1. R

    Issue Character set 'utf8mb3' is not supported by .Net Framework

    Thank you. Config on both servers are the original confirmation. the mariadb version is the only difference. I'll check what I can do about this.
  2. R

    Issue Character set 'utf8mb3' is not supported by .Net Framework

    Hello I migrated a website a website to a New Windows server with Plesk and after migration, I am getting this error with one of the website: The new server has MariaDB version MariaDB 10.11 10.11.8.0 and the old one has MariaDB 10.6 10.6.18.0. ASP.NET 4.8.0 in the new server and ASP.NET...
  3. R

    Issue Migration Error | User or role 'user' does not exist in this database.

    Thank you!
  4. R

    Issue Migration Error | User or role 'user' does not exist in this database.

    I still have the same issue. Please help
  5. R

    Resolved Unable to update plesk windows - The installation of the package 'vcredist170_x64' failed with code 1603.

    Thank you so much. The steps you have provided worked. Visual c++ is asking to reboot after the installation. Then the Plesk update or upgrade works fine.
  6. R

    Resolved Unable to update plesk windows - The installation of the package 'vcredist170_x64' failed with code 1603.

    Thanks for your reply. The server is a bare-metal server with a lots of accounts. Restoring the whole server backup will take a few days, so I'm checking other possible options.
  7. R

    Resolved Unable to update plesk windows - The installation of the package 'vcredist170_x64' failed with code 1603.

    Hello, I'm trying to update Plesk version from Version 18.0.62 Update #2 to Plesk Obsidian 18.0.64 and I'm getting the error below: Error: The installation of the package 'vcredist170_x64' failed with code 1603. (upgrade: Upgrading Microsoft Visual C++ 2015-2022 Redistributable (x64)...)...
  8. R

    Issue MSSQLSERVER2019 is Randomly Stopped

    Hello, We have noticed that the MSSQLSERVER2019 is randomly stopped. We have to manually start it from the services management. How to find the reason for this? Where we can see the logs related to it? Thank you
  9. R

    Issue Plesk\tmp Access is denied

    Hello, We are getting the error below while editing a file: \inetpub\vhosts\domain.com\domain.com\web\sites\default\settings.php Unable to copy file or directory: Access is denied. (Error code 5) at Unable to copy (C:\Program Files (x86)\Plesk\tmp\{5cb2ed84-17a8-11ef-9aa6-2c600c7bda5c}) to...
  10. R

    Question Sitejet website migration

    the latest plesk migration tool migrates sitejet successfully. thank you
  11. R

    Question Sitejet website migration

    How to access the Sitejet in the new server so that we can migrate Sitejet website using ID?
  12. R

    Issue Migration Error | User or role 'user' does not exist in this database.

    Thank you for your update. When I do RDP in the old server, it only have 2 options under Login. sa and Builtin users Here in this error after migration, the error is due to a specific database user added in plesk
  13. R

    Issue Migration Error | User or role 'user' does not exist in this database.

    We are migrating websites from one Windows Plesk server to another Windows Plesk server and we got the following error from the migration tool: Please advice: Plesk restore report problem: Failed deployment of user user for any database(domain domain.com) Plesk restore report problem...
  14. R

    Question Sitejet website migration

    Hello, I'm getting the same error: Can not access Sitejet Website Builder for this domain. Please check if this domain has been migrated or restored onto another server. How to access the Sitejet builder in the new server if this is the case? I'm planning to copy from the Sitejet of old...
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