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There's no default "Mail Manager" role. You are likely using a custom role and I was unaware of the exact specifications of the same - hence, my question for further details. Nevertheless, I attempted to reproduce the issue you described by creating a new user and assigning to it a role with...

Thank you for the confirmation. Another reason for the issue might be InnoDB corruption - could you please check what's been logged at /var/log/mariadb/mariadb.log?

@EgidijusS , could you please initiate Restart Detached PHP Processes in LiteSpeed according to this article: https://support.plesk.com/hc/en-us/articles/12376968938263-Changes-in-PHP-settings-are-not-applied-immediately-on-a-Plesk-server-with-LiteSpeed

Thank you for checking. I am not sure what else could be causing the issue. I would suggest opening a ticket with Plesk support for further investigation directly on your server.

Hi, @Ahmed . I will need to double-check that with our team, but I do have a few questions for you so I can better understand the situation: Are you using the email user or an independent user? What's the user role assigned to the user? It will be really helpful if you can provide me with...

@MCV , I am glad to hear you were able to sort out the issue and thank you for sharing the details about what it was.

Hi, @PatriceA . The first thing I would recommend checking is whether there's available space left on the server. Through Plesk UI > Tools & Settings > Info and Statistics. Through the command line: df -h

I just consulted with our team and the expected delivery time is during Q1 of the upcoming year.

Hi, there. Upgrades through the UI tool are not yet supported. Our team is already working on introducing the ability to upgrade through the MariaDB tool, but I cannot provide an exact ETA right now. I will follow-up with more details as soon as possible.

Hi, @hunterwolf . Could you please confirm which logs exactly are you referring to - domain logs or panel access logs? The IP addresses in the domain name logs should properly reflect the IP addresses after applying the changes in the article. However, that won't apply to panel access logs.

Hi, @lukas-degan . The behavior was not recognized as a bug. In most cases it appears due to corruption in the aforementioned file. Did you try to run the repair utility specifically for the email account(s) the issue appears for, please: plesk repair mail [email protected]

Hi, @Qhiliqq . Kindly execute the following command: plesk sbin mail_handlers_control --list The same will check the spam handler status. An X in the E column next to the mailbox indicates that its spam handler is enabled. If the X is missing, it is not enabled.Please let us know if you see...

Hi, @Kaspar . I am not entirely sure what's the exact root cause of that issue. I will need to further consult with our team and get back to you. Thank you in advance for your patience.

Hello, @Hielko . I am sorry to hear about the inconvenience you are experiencing. Judging by the price you mentioned I assume you purchased WP Toolkit Deluxe for Web Host edition. I can see in previous cases the reported error occurred if there's a mismatch between the Toolkit edition and the...

@UnS3eN , could you please temporarily enable debug mode as per this article and double-check if any more details are logged at /var/log/plesk/PMM/ when the task attempts to runs next time?

Peter, the behavior was recognized as a bug identified with ID PPPM-15240. At this point, I cannot provide any ETA. The fix will be introduced in one of the upcoming releases. In the meantime, the workaround we can suggest is to use other browser than Firefox. Thank you for bringing our...

Hi, @Misho . The issue was acknowledged, but there's no ETA provided by MariaDB and no update on this yet, I am afraid. Here's the public bug report opened by our team for reference.

Thank you, @Hangover2 . I think your points are valid and they will also be taken into account.

Thank you for the report, Peter. I was able to replicate the behavior on Firefox. According to my tests it doesn't seems to appear on Edge and Chrome. I opened an internal requests and our team will perform additional testing. I will follow-up with more details as soon as possible.

Thank you for the update. No, if it is shipped by an alternative source, the extension will not detect it. What OS are we talking about please - Debian 12?