Search results

Hi, @frundaa . Similar issues are typically caused by incomplete Plesk updates. What I can suggest is trying to run the update manually with the command below. Just to be on the safe side, please make sure you have a backup copy of the server in case something goes wrong. plesk installer...

Hi, @maennchen1 . Have you previously modified /etc/apt/apt.conf.d/99weakkey-warning? If possible, could you please share its content? Thank you in advance.

Thank you for the confirmation. Yes, please leave it disabled. The repository is not supported by Plesk.

Hi, @ScottGoddard . We have a registered bug identified with ID PPPM-5474 for that behavior. I will consult with our team further on the matter and try to provide an ETA for the fix.

Hi, @Talistech . The case was further analyzed by our software engineers and they did not recognize it as a bug. -apply-to-webmail relates to --hsts option only. It's reflected in the help:[/ICODE] # plesk ext sslit --help | grep apply-to-webmail --hsts -enable|disable -domain <domainName>...

Thank you for the update. Our team found the root cause of the issue to be the Email Security extension. They are actively working on it and a fix will be released as soon as possible. Bug ID EXTPLESK-10084. Thank you for your patience in the meantime.

The issue was fixed in Plesk Email Security 1.5.23. Please update the extension and let us know if you face any further issues.

Hello, @first4it . Do you have anything deployed under stage.mydomain.com, e.g. an existing clone? I am unable to replicate the issue on a test environment. The website is successfully cloned under stage.mydomain.com when I try. Please provide us with more details - what's the document root of...

Hello, @Sezerx . It is likely that Composer was installed from the Remi repository rather than as part of Plesk, which is causing the issue. Please check that with the following command: dnf repolist enabled | grep remi If enabled, please try disabling it: dnf config-manager --disable remi*

Hi, @mcac . Our team is currently reviewing the case. I will follow-up with more details as soon as possible. For the time being, what you can do is manually kill the process: ps auxf | grep update-stats.php kill -9 PID

Hello, @knaleffect . Could you please confirm the Postfix version used on the server? Thank you in advance.

Your provider is charging the ELS fee as Ubuntu 20.04 is EOL since last May. Please note that if you remain on the same OS chances are another provider will also charge you the fee (TuxCare is mandatory for Plesk partners). To avoid the fee, it's best to consider an upgrade - you can use the...

Hi, @BigDaddy . Are you using Plesk Email Security? If yes, there is a known issue our team is already working on solving. Until the issue is fixed, please apply the workaround from the following article...

Thank you for bringing that up, @ChristophRo . I consulted with our developers to be certain and the behavior is expected on only one update to Plesk Obsidian 18.0.75 or higher.

We have released an update today which fixes the issue with the Microsoft Web Deploy installation due to the missing PowerShell 2.0 component. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.75: Please let us know if you face...

We have released an update today which fixes the Postfix downgrade issue. Plesk Obsidian 18.0.75:

Hi. We have released an update today which fixes the issue with plesk repair installation disabling mod_status. Thank you for bringing our attention to it. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.75: Please let us know...

Hi, @sistemas@chequemotiva . We have released an update today which fixes the issue with the remaining user. Thank you for bringing our attention to it. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.75: Please let us know if...

Hi, Michael. We have released an update today which fixes the issue concerning moving domains. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.75: Please let us know if you face any further issues.

We have released an update today which fixes the issue with MariaDB upgrades. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.75: Please let us know if you face any further issues.