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  1. Sebahat.hadzhi

    Issue WP Toolkit Deluxe installation failed

    Hello, @Hielko . I am sorry to hear about the inconvenience you are experiencing. Judging by the price you mentioned I assume you purchased WP Toolkit Deluxe for Web Host edition. I can see in previous cases the reported error occurred if there's a mismatch between the Toolkit edition and the...
  2. Sebahat.hadzhi

    Issue Unable to backup plesk config

    @UnS3eN , could you please temporarily enable debug mode as per this article and double-check if any more details are logged at /var/log/plesk/PMM/ when the task attempts to runs next time?
  3. Sebahat.hadzhi

    Forwarded to devs Auto-scrolling to bottom of paginated pages

    Peter, the behavior was recognized as a bug identified with ID PPPM-15240. At this point, I cannot provide any ETA. The fix will be introduced in one of the upcoming releases. In the meantime, the workaround we can suggest is to use other browser than Firefox. Thank you for bringing our...
  4. Sebahat.hadzhi

    Issue Maria DB 10.11 > 11.4 upgrade results in issues with Plesk Repair Tool - reports innodb corruption in ibdata1

    Hi, @Misho . The issue was acknowledged, but there's no ETA provided by MariaDB and no update on this yet, I am afraid. Here's the public bug report opened by our team for reference.
  5. Sebahat.hadzhi

    Input Provide detailed security information and a dedicated security mailing list

    Thank you, @Hangover2 . I think your points are valid and they will also be taken into account.
  6. Sebahat.hadzhi

    Forwarded to devs Auto-scrolling to bottom of paginated pages

    Thank you for the report, Peter. I was able to replicate the behavior on Firefox. According to my tests it doesn't seems to appear on Edge and Chrome. I opened an internal requests and our team will perform additional testing. I will follow-up with more details as soon as possible.
  7. Sebahat.hadzhi

    Question Can TuxCare ELS install older PHP versions on a new Plesk server?

    Thank you for the update. No, if it is shipped by an alternative source, the extension will not detect it. What OS are we talking about please - Debian 12?
  8. Sebahat.hadzhi

    Input [Feature Request] Add php_handler_id to Plesk Rest API [GET] /domains

    Hello, @tertek . Thank you for the additional details. Kindly submit the request on features.plesk.com so we can have an official entry for it and keep you update via email in case our team decides to consider the suggestion for implementation.
  9. Sebahat.hadzhi

    Input Provide detailed security information and a dedicated security mailing list

    Hi, Maarten. Thank you for your input. At this point, I cannot provide any definitive answer. That will be further discussed internally.
  10. Sebahat.hadzhi

    Issue Daily log rotation fails: "A table must have a primary key" on statisticsMeasurement, but plesk repair db finds no errors.

    Thank you for the additional details. I would recommend to re-install the Let's Encrypt: plesk bin extension --uninstall letsencrypt plesk bin extension --install letsencrypt That will rebuild the extension database and should potentially fix the issue. Please do let us know if the same still...
  11. Sebahat.hadzhi

    Issue Daily log rotation fails: "A table must have a primary key" on statisticsMeasurement, but plesk repair db finds no errors.

    Thank you for your update. The issue could be caused by a Plesk extension that uses a database and the same is missing, but the extension files remain. There are previous similar cases with the SSL It! extension. Could you please share the panel.log entries before the initial occurrence of the...
  12. Sebahat.hadzhi

    Question Can TuxCare ELS install older PHP versions on a new Plesk server?

    My understanding is that he PHP version packaged by Plesk is used as the base packaging structure, which is why it is needed. TuxCare provides the actual security-patched PHP builds through the extension. The extension installs these TuxCare-maintained PHP packages into the Plesk PHP...
  13. Sebahat.hadzhi

    Resolved Issue Sending Emails via Plesk Using Mailbox.org SMTP

    Hi, @sauerleander . The first thing that comes to mind is port 465 being blocked. Have you confirmed it is open on the server and on IONOS' end? Are there any more details you can provide on the experienced issue - errors, logs or bounce back messages?
  14. Sebahat.hadzhi

    Question How to set an e-mail whitelist / whitelist entry for a specific mail account (or maybe also in general) in Plesk 18.x "Obsidian" ?

    Hello, @jmar83 . There is no built-in option to bypass RBL checks on Plesk. If you are using Postfix, what you can try is to manually configure /etc/postfix/rbl_override according to the following guide...
  15. Sebahat.hadzhi

    Question Can TuxCare ELS install older PHP versions on a new Plesk server?

    Hi again, @TorbHo . So, what I said previously is not entirely correct - apologies for misleading you. The PHP version has to be already present on the server and must be packaged by Plesk, i.e. not by the OS vendor. Then, the aforementioned command will install and configure the corresponding...
  16. Sebahat.hadzhi

    Input [Feature Request] Add php_handler_id to Plesk Rest API [GET] /domains

    Hello, @tertek . Kindly submit the request on features.plesk.com . If you can also include particular use-cases in it will be great. Thank you in advance.
  17. Sebahat.hadzhi

    Question Cloudflare DNS Extension - Clarification on a few things

    Hi, @dijitul . If you have auto-sync enabled, the TXT verification record should be automatically pushed to the Cloudflare DNS zone and the domain validation process for the SSL installation should pass without an issue even for wildcard SSLs. Yes, there's an option that allows you to only...
  18. Sebahat.hadzhi

    Question Can TuxCare ELS install older PHP versions on a new Plesk server?

    Hi, @TorbHo . You should be able to install and configure PHP versions (5.6, 7.0, 7.1, 7.2, 7.3, 7.4, 8.0) through the extension itself: plesk ext tuxcare-php --install-configure -version 7.2 I will test that tomorrow to be sure and update you with confirmation.
  19. Sebahat.hadzhi

    Input Add warning when Document Root equals Application Root in Node.js apps

    Hi, @Maarten . Thank you for your input. We recently got a similar feature request and I will add your input as an addition to it for further check. I will follow-up with more details as soon as possible.
  20. Sebahat.hadzhi

    Issue Daily log rotation fails: "A table must have a primary key" on statisticsMeasurement, but plesk repair db finds no errors.

    Hi, @MCV . I don't think 'statisticsMeasurement' belongs to the psa database. If I am right, it is normal for the repair tool not to detect any issue. Is the same error logged when you execute the maintenance task manually, please? Could you please try plesk daily ExecuteStatistics and confirm...
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