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Search results

  1. Sebahat.hadzhi

    Issue DMARC p=reject causes locally generated DSNs (MAILER-DAEMON) to be silently discarded

    Hello, @enduser . There's a registered bug (PPPM-7190) for the described behavior, which will be fixed in future Plesk releases. In the meantime, as a workaround, please try the following: Add the following lines to the bottom of the /etc/postfix/main.cf file: internal_mail_filter_classes =...
  2. Sebahat.hadzhi

    Issue Panel Log

    Thank you, @wolle . It's not entirely clear to my why that entry gets logged. I would recommend trying the repair utility: plesk repair all -y If that doesn't sort out the issue, I would suggest temporarily enabling the debug mode to see if more details will be logged.
  3. Sebahat.hadzhi

    Issue Panel Log

    Hi, @wolle . Are there any other details in the corresponding log entries, please? If you could provide a screenshot it will be greatly appreciated. Thank you in advance.
  4. Sebahat.hadzhi

    Question Changing MariaDB 10.11.14 to MySQL version 8 in Plesk Obsidian version 18 for Ubuntu22.04

    Hello, @myat.m2024 . There is no ready-to-use tool for replacing MariaDB with MySQL Plesk provides. Technically, it is possible - typically, the existing database server should be removed and the desired one should be installed. However, this is risky as it might lead to data loss...
  5. Sebahat.hadzhi

    Issue n8n installation - Failed to start Python task runner

    Hi, @Martin73 . After the installation, you should be able to enable the module in Website & Domains > example.com > Hosting & DNS > Hosting > Web scripting. Please let us know if the issue still persists afterward.
  6. Sebahat.hadzhi

    Resolved Lots of 404 errors for new WordPress sites

    @carlsson , is Nginx caching enabled for the website you are experiencing the issue with? If yes, have you already tried purging the cache and was there any difference after that?
  7. Sebahat.hadzhi

    Question How can we publish our custom Plesk Extension in the official Extension Catalog?

    Hello, @OnurGuler . Thank you for your contribution. You can get in touch with our team at: [email protected]
  8. Sebahat.hadzhi

    Question How To Renew Let's Encrypt SSL On Sites Without Plesk Panel Access (SSH)

    Hello, @SalamBegum . You should be able to install SSL certificates with the the Certbot ACME client. More details: Getting Started It would probably be more effective to ask this question directly on the Let's Encrypt community since it's related to their service rather than Plesk itself.
  9. Sebahat.hadzhi

    Issue Sitejet with Plesk is giving PHP error on form submissions

    The Sitejet team confirmed that the warning message can be safely ignored and has no actual impact. What happens is that when a form is submitted, Sitejet checks for data submitted for each form field, when a checkbox isn't checked, no data is sent for the field at all so Sitejet is trying to...
  10. Sebahat.hadzhi

    Issue Sitejet with Plesk is giving PHP error on form submissions

    Hi, @WiseWill . I was able to replicate the behavior and I will consult with the Sitejet team for further clarification on what's causing this behavior. As far as I can see this is just a warning, so my assumption is that it can be safely ignored. I will follow-up with confirmation and more...
  11. Sebahat.hadzhi

    Question Allow mail managers to manage quarantined messages in Plesk Email Security

    Thank you for your patience up to this point. I have a confirmation from our team that in order to be able to manage quarantine emails a user is required to be admin. At this point, the feature is not available to regular users regardless of what permissions they are granted. What I can suggest...
  12. Sebahat.hadzhi

    Question Mailing Lists Feature for AlmaLinux 10

    @DotNM Thank you for the clarification. When Plesk initially introduced support for AlmaLinux 9, mailman was not officially supported by the OS vendor. However, EPEL9 provides the necessary packages now. We do have a registered task (PPP-67965), however, I cannot provide any ETA at this point.
  13. Sebahat.hadzhi

    Question Mailing Lists Feature for AlmaLinux 10

    Hi, @DotNM . Could you please confirm which repository you used for the installation of mailman? As far as I am aware, the package is not available in official repositories, which is why it's not supported in Plesk.
  14. Sebahat.hadzhi

    Question Couple adjustments for local sending, templates bouncing, and preventing local to spam

    Hi, @Bossman . There is no way to change the mailer-daemon address Plesk-wise. You can indeed try redirecting through Postfix, but I can't say if that won't break something: Forcing the from address when postfix relays over smtp I am afraid that, I am not a 100% sure about that. It's best...
  15. Sebahat.hadzhi

    Issue Cannot access Plesk server or websites after a period of time

    Hi, @AlwaysTroubleshooting . That sounds like a network configuration issue. My assumption on what might be happening is that when you run the repair utility Plesk detects the shared IP address exists in the database but is no longer present on the corresponding network interface, it identifies...
  16. Sebahat.hadzhi

    Question Allow mail managers to manage quarantined messages in Plesk Email Security

    There's no default "Mail Manager" role. You are likely using a custom role and I was unaware of the exact specifications of the same - hence, my question for further details. Nevertheless, I attempted to reproduce the issue you described by creating a new user and assigning to it a role with...
  17. Sebahat.hadzhi

    Question ERROR Plesk Exception Database

    Thank you for the confirmation. Another reason for the issue might be InnoDB corruption - could you please check what's been logged at /var/log/mariadb/mariadb.log?
  18. Sebahat.hadzhi

    Issue Cannot change PHP version of website

    @EgidijusS , could you please initiate Restart Detached PHP Processes in LiteSpeed according to this article: https://support.plesk.com/hc/en-us/articles/12376968938263-Changes-in-PHP-settings-are-not-applied-immediately-on-a-Plesk-server-with-LiteSpeed
  19. Sebahat.hadzhi

    Issue Plesk Email Security seems not to learn spam properly

    Thank you for checking. I am not sure what else could be causing the issue. I would suggest opening a ticket with Plesk support for further investigation directly on your server.
  20. Sebahat.hadzhi

    Question Allow mail managers to manage quarantined messages in Plesk Email Security

    Hi, @Ahmed . I will need to double-check that with our team, but I do have a few questions for you so I can better understand the situation: Are you using the email user or an independent user? What's the user role assigned to the user? It will be really helpful if you can provide me with...
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