• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. Sebahat.hadzhi

    Rest API Fatal Errors

    Although XML is not a direct replacement of REST API, the previous query was suggested as a workaround. The bug with REST is confirmed and identified with ID PPPM-14904. At this point, I cannot provide an ETA. Our team will introduce a fix in the upcoming releases. Thank you for the report.
  2. Sebahat.hadzhi

    Issue Plesk Notifications are not being sent

    Yes, you are correct. laminas-mail was updated prior to the latest release and it appears that the validation mechanism was also adjusted. As far as I can see, the end goals is compliance with RFC 5322. It appears that, if special character is followed by a space, or even a blank space it could...
  3. Sebahat.hadzhi

    Question About Auto Package Updates

    Hello, @Ahmet CAVUSOGLU . As far as I am aware, there are currently no ongoing issues with the automatic package upgrades in Plesk, nor I can see any recent reports from other users. I might very well be mistaken, but I think if unattended-upgrades is active it might might perform PHP package...
  4. Sebahat.hadzhi

    Question Dist-upgrade from Ubuntu 20.04.06 LTS to Ubuntu 22 LTS (Plesk Obsidian in VPS)

    I am pretty sure you are on a VM with Hyper-V, not a container: In any case, before you proceed with the OS upgrade, please make sure to have a full snapshot.
  5. Sebahat.hadzhi

    Issue Plesk Notifications are not being sent

    Thanks for the confirmation. Could you please confirm the following: 1. Is Plesk configured with local or remote SMTP? 2. If the email addresses the notification is supposed to be sent to are local addresses, please confirm the status of the mail service for the domain name 3. What is the...
  6. Sebahat.hadzhi

    Forwarded to devs Docker: invalid JSON: json: cannot unmarshal string into Go struct field HostConfig.HostConfig.Ulimits of type units.Ulimit

    Thank you for the question, @ayon.ph I will follow-up with more details in the upcoming days.
  7. Sebahat.hadzhi

    Rest API Fatal Errors

    Thank you for the report, @safemoon . Our team is still instigating the matter and this is an intermittent status update. The XML they suggest is: Where get-db.xml has an empty filter: As mentioned in the following document Available Filters is valid for all (databases in this case) and the...
  8. Sebahat.hadzhi

    Issue Plesk Notifications are not being sent

    Hello, @Fede Marsell . Do you by any chance have addons for additional disk space? If not, please provide us with the current configuration of the subscription in question and the Notifications settings, please.
  9. Sebahat.hadzhi

    Question 403 forbidden, mail list management link on plesk with litespeed

    Thank you for the update. As far as I am aware, the error originates from LiteSpeed, so if adding the value in your LiteSpeed Web Admin dashboard doesn't solve the issue, what I can recommend is to try getting in touch with them directly.
  10. Sebahat.hadzhi

    Issue WordPress Toolkit Reporting Incorrect Risk Levels Again

    I just want to confirm that our team released an update with a permanent fix for the issue with the incorrect risk evaluation of vulnerabilities. If you notice any other issues, please let us know.
  11. Sebahat.hadzhi

    Issue Add an alias to a subdomain?

    This functionality is not built-in Plesk yet. You can find an additional workaround here. There's an existing UserVoice request for it linked in the article, please consider voting for it.
  12. Sebahat.hadzhi

    Issue WordPress Toolkit Reporting Incorrect Risk Levels Again

    Thank you for the report. Our team is aware of the issue and currently investigating it. They are also planning to implement certain changes that will ensure this issue will not reoccur in the future. At this point, I cannot provide any ETA on when the issue will be sorted out, but I will keep...
  13. Sebahat.hadzhi

    Question WordPress Vulnerabilities -> No updates available

    Hello, @aguileraDavid . Thank you for the report. Our team is aware of the issue and currently investigating it. They are also planning to implement certain changes that will ensure this issue will not reoccur in the future. At this point, I cannot provide any ETA on when the issue will be...
  14. Sebahat.hadzhi

    Resolved Vulnerability icon

    Hello, @Tinpeas . Thank you for the report. Our team is aware of the issue and currently investigating it. They are also planning to implement certain changes that will ensure this issue will not reoccur in the future. At this point, I cannot provide any ETA on when the issue will be sorted out...
  15. Sebahat.hadzhi

    Issue /usr/libexec/plesk-task-manager High CPU Usage

    Hello, Amit. This is specifically intended to clean up the files. Have you applied the rest of the recommendations from the thread, please?
  16. Sebahat.hadzhi

    Question 403 forbidden, mail list management link on plesk with litespeed

    Thank you for the update. It sounds like the issue might be caused by LiteSpeed. Could you please try the workaround suggested in this thread on their forum? In your case, the suffix you need to add in the Script Handler is php83. Please let us know if that sorted the issue.
  17. Sebahat.hadzhi

    Issue Error migrating tool

    Thank you for the update and the provided details. This doesn't sound like an issue with the migrator to me. That error is observed due to poor network connection between the servers, which is something common. Although from the provided details doesn't seem like there's nothing obvious, at...
  18. Sebahat.hadzhi

    Resolved Retrieving WordPress admin credentials, please wait...

    Hello, @llucas Have you come across this article? If increasing the memory limit did not help, please check the website log and provide us with further details.
  19. Sebahat.hadzhi

    Resolved PLESK slow, plesk-task-mana always has 25% + CPU usage

    Hello, Peter. If you have Plesk Firewall enabled on the server you should be able to import any desired blacklist without an issue. As for the CPU consumption, that's subjective. I would ask the host to monitor the consumption and ensure the attack is mitigated. You may also ask them to apply...
  20. Sebahat.hadzhi

    Question 403 forbidden, mail list management link on plesk with litespeed

    @piticu iulian , do you have ModSecurity enabled on the server in question, please? If yes, it is likely causing the issue. Please check the logs in Domains > example.com > Logs and if there are any entries exclude the corresponding rule(s).
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