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We have a URL (from a Magento 1 install) which is being wrongly handled by Nginx like this: https://domain.com/js/index.php/x.js?f=prototype/prototype.js,prototype/validation.js,mage/adminhtml/events.js,mage/adminhtml/form.js,scriptaculous/effects.js Instead this URL should be handled by...

We've found a strange issue with email auto-responders. If an auto-responder is enabled for an email address and a remote user sends mail to the email address with a forged reply-to address at the local domain, the auto-responder bounces to the forged sender address as if the catchall address...

Hello, On Plesk 11.5.30 I just tried to delete an additional FTP user and got an error in the panel saying that the user could not be deleted as it's currently in use (don't recall the exact message). The additional FTP user is now no longer listed in the panel, but the user account still...

Hello, We have enabled Comodo ModSecurity as the WAF rule set in Plesk 12.5.30 with "Update rule sets" set to "Daily", however the rules don't appear to be updating. I have tried running the rule update manually: plesk php /usr/local/psa/admin/plib/DailyMaintainance/script.php -f...

Hello, We were testing the upgrade process from Plesk 11.5.30 to 12.5.30, and when running the upgrade the following errors were logged: Trying to untar named run-root directory structure... mknod: `dev/random': File exists mknod: `dev/urandom': File exists done Trying to set up default...

We are seeing intermittent slow responses from SMTP on a RHEL6 server running Qmail on Plesk 11.5. The response is being measured from a remote Zabbix server. The response time seems to be slow (>10s) for a period of 2-3 minutes and then returns to normal (<1s). All other services continue to...

If we enable the disk quota option in Plesk (and assuming the file system has quotas enabled), should this limit the disk space that can be used by a domain even for files created by the 'apache' user? We've been testing this internally and it only seems to limit space for the domain's user...

The SpamAssassin bayes database has become ineffective on one of our servers and we want to wipe it and start fresh - can anyone confirm how to do this on Plesk 11.5.30?

We just upgraded from Plesk 10.4.4 to 11.5.30 and can't seem to get FTPS to work. I presume it should be running on port 990, but the server is not listening on that port (only 21 for FTP). netstat -lptu | egrep 'ftp|990' tcp 0 0 *:ftp *:*...

We have just migrated a bunch of sites from Plesk 9.5.4 to 10.4.4 using Plesk Migration Manager and for sites where a directory and/or files are owned by 'apache' this was lost on the target host and reset to the domain owner's account with 755 permissions. This results in web applications...

We have customers that are using Reseller Plans in Plesk 10.4.4 which work fine, but what if that customer purchases extra IP address(es) or other addons for their reseller account (to assign to their customers) - how do we do this for the reseller without unsyncing their Reseller Plan...

Hi all, When we create a Reseller Plan and set permissions such as "Management of access to the server over SSH" to "Not allowed", when the reseller logs in they can create service plans with any permissions they choose. In other words, the permissions that we set for the reseller have no...

With Plesk 9.5.4 we can't run /usr/bin/mivavm - it just errors with a missing file: [root@server ~]# mivavm Content-Type: text/html Set-Cookie: htscallerid=1719e02d5ee0fa738ec04e4964516431; expires=Thu, 12-Apr-2012 11:45:08 GMT; path=/ Configuration Error: Error loading configuration...

Can anyone confirm if it is possible to verify the integrity of a backup file generated by pleskbackup? I have just noticed a big change in backup filesizes and want to check the backup is running properly. We are running Plesk 8.2.1 on CentOS 5. Thanks, Chris

Can anyone advise if it is possible to share read/write access to a directory between 2 domains on a Plesk for Windows server? For example, we have a directory on domain1.com and we would like domain2.com to be able to read and write to that directory. I know this can be done on Unix by...

Can anyone suggest how we can create a scheduled task in Plesk to access a URL, in the same way that we would do this on Linux as a scheduled task: lynx http://www.domain.com/url.php Thanks for your help.

For some reason Watchdog is not checking the status of our DNS server properly. The DNS server is running fine and under Service Management is is showing as running, but Watchdog seems to think it is down. Is there any way to fix this? Is there a file that Watchdog uses for the configuration...

Does anyone know how to delete migrations from the list of migrations on Plesk 8.2.1 if they were made with the RPC? I have made a lot of migrations via the RPC and they all stay listed in the list of migrations without the option to remove them. Is there a way? Thanks. Chris

I am trying to migratte a client from Plesk 7.5.4 to Plesk 8.2.1. The migration starts and the status reports as OK, then I check the status again using exactly the same XML and it reports an error with the protocol version. Here's the XML: XML request: <packet version="1.3.5.1">...

Where will OS updates show up in the Plesk Updater? I configured the source for OS updates (source: http://download.fedora.redhat.com/pub/fedora/linux/core/updates/6/i386/) but I don't see any updates showing up in the list. Where should the updates appear?