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Thank you, i will try that. On our servers reseller don't have permissions to create backups, in fact nobody has. We make backups and restore them as a free service. This is to avoid dozens of people all running backups at the same time and slowing down the server. When moving a user from one...

I would like to change the permissions of the user with the role "owner" at a subscription. Or any other disabled user role for that mather. I have searched everywhere and found...

If external storage is not needed, why would Plesk invest resources so that the action log can be handled by rsyslog and why would Plesk create a whole support page on it and why would Plesk say it is mandatory? I presume Plesk has looked it up. I know it is not yet law, but it should have...

According to this its 18 months, but 18 months seems a very long time, hence my question. https://logman.io/en/nis2-en/ And according to Plesk in the documentation...

I know that for NIS2 you have to save logs with login and dns data off-server for safe keeping, but what logs exactly do i need to safe? I know these logs have login data: - /var/log/pleskactions (exported plesk log as per plesk nis2 manual) - /var/log/secure - /var/log/maillog Do i miss...

Found the problem: table system in the roundcubemail database had an old number, but the database was updated. I changed the number and all is ok now. regards Jan

The script is trying to use the standard almalinux 7.2 php i presume. But i should not have to run the script manually at all. The error is given by the plesk upgrader on alma linux 8.10 with mysql 10.11 installed. This should not be that hard to replicate i think. This should be fixed in the...

any new on this? This is preventing us from upgrading our servers. regards Jan

on almalinux 8.10 with mariadb 10.11.9 installed upgrading from 18.0.63 to 18.0.64 gives the following errors: running /usr/share/psa-roundcube/bin/update.sh manually gives the error Unsupported PHP version. Required PHP >= 7.3. Upgrading with the default 10.3.39 does not give errors...

Then i can only suggest you contact Plesk support yourself. This solved it for me. Regards Jan

Plesk support solved it for me. This article was the answer: https://support.plesk.com/hc/en-us/articles/12387409609495-Unable-to-run-scheduled-backups-or-run-Migration-on-Plesk-Access-denied-for-user-admin-1-using-password-YES Just remove the skip-name-resolve variable from /etc/my.cnf (or...

This is a client dedicated server, i have to ask if i can give plesk support access to it. I think it has to do with a python. "plesk repair db" has no errors but plesk repair --installation -y gives: WARNING:File permissions are not found...

Yesterday i upgraded plesk to 18.0.63 and today i get this error from the backups These are scheduled backups from configuration only. I know this is the database from the aps manager (or how it is officially called, but aps are disabled via panel.in with the configuration [aps] enabled =...

thank you

I see it is the same problem as in https://talk.plesk.com/threads/protected-directory-not-working-for-php-files.373318/ and it already has a bug number ID PPPM-14334 is there a place where i can follow the bug id's? This is a severe bug for us because websites that are still in development...

Using the built-in password-protected directories feature in Plesk When an index.php exists the password protection of "/" gives errors 403. when only index.html only exists, it works fine. when password protection existed before the upgrade it kept working. Did not test with other .php...

I don't understand the question. It was installed at the installation of almalinux 8 as part of the rhel (alma) mariadb packages. No idea if it is used, i don't think so. It gave a dependency error when updating from 10.11.6 to 10.11.7 AND at your own page (see link above) it says that this...

This is the problem. WAF thinks you are trying to access a file with a .com extension. .com is an old executable extension, but they are still used, on windows 10 in c:\windows\system32 there are still a few .com files. format.com, tree.com, chcp.com, etc...

When updating 10.3 to 10.11 on alma 8 the update tool doesn't remove mariadb-gssapi-server I started to test the script on 10.11.6 and this week the update to 10.11.7 failed due to a dependency for mariadb-gssapi-server. After removing mariadb-gssapi-server manually the update from 10.11.6 to...

I have a rather stupid, but simple question. On alma 8, the upgrade says: "Upgrade your local MariaDB database server to the current long-term support (LTS) version." And then i get the option to go to 10.5 or 10.11 But, according to MariaDB Server Releases the LTS versions are 10.6 and...