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Hi, There are over a 1,000 mails on the local queue, and mail delivery is delayed. What can I do about it? Thanks for your help.

Hi, Somehow today all the websites that were configured as FPM application server by apache stopped working they were working last night, they are not working today. Switching to FPM application served by nginx get the site back up. I don't understand what happened and I don't understand how...

Hi, after a reboot when I try to login to the server and then going to subscriptions, picking up a subscription I got this: This page isn’t working xxxxxxxxx redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS If I try on a different browser the same. It does...

I am using plesk web admin edition through the web and I don´t find how to extend term of a subscription. I know how to do it in a Web Host Edition but not in plesk web admin edition. Thanks for your help,

I am having the problem that many of my sites are showing the content for the default virtual host /var/www/vhosts/default/htdocs While looking for a solution I ran a /usr/local/psa/admin/sbin/httpdmng --reconfigure-all This is what I got back: Error occured while sending feedback. HTTP...

We are getting tons of spam mail. I know our server is configured so that relaying is closed and authorization is required to send mail. But they are using a sneaky trick to place the mail in the queue because as long as I can tell they are not using an account to authorize but they are using...

We found that the migration process forgot the users information that was on horde, like contacts and calendars. We have been able to manually export and import contacts, but we could not find a way to import the calendar event that were backed up from the old server. All tips are welcome...

Hi, Today we have the problem that smtp_auth is not working. The same users that yesterday were able to send mail, are not able to send today. They can receive, but the cannot send. The message in the log file is similar to this: Jul 3 09:55:50 canada7 smtp_auth: SMTP connect from...

Hi, I´m having the problem that with certain domains when they try to login in to webmail they ares seeing: Connection to storage server failed. Under the login windows and they are now allowed access. Any solution?

Hi, I just did a migration from 11.0.9 #55 to 11.5.30 from one RHEL server to a Centos server (clean install, brand new server). And I have issues with passwords. I change the email password for a user and sometimes it works sometimes it does not. I have a case where all the users from a...

There is a problem with the server, the email backlog is growing and the mail is not being delivered. Mon Feb 18 13:37:03 CST 2013 Total messages: 1551 Messages with local recipients: 328 Messages with remote recipients: 45 Messages with bounces: 8 Messages in preprocess: 1176 Mon Feb...

Hi, We have been having an increasing number of REJECTS for those using "Microsoft accounts". Jan 8 08:00:55 www greylisting filter[21002]: Starting greylisting filter... Jan 8 08:00:55 www greylisting filter[21002]: list type: black, from: ch1outboundpool.messaging.microsoft.com, match...

When Plesk 11 is configured to use Horde and nginx it is not possible to add attachments larger than 1 MB to an email. There is a solution, add: client_max_body_size 6MB; to the /usr/local/psa/admin/conf/generated/xxx_nginx.conf file. But, this is not permanent, and even when it could...

Today I turned on nginx and there is something strange going on. The sites that are php based either "plain" php or CMS (joomla, drupal, wordpress) are working ok. But the sites that are just regular html files are showing empty. The response is empty, there are just headers (http) and...

Creating a directory work fine. But when uploading files using FTP the problem is that it cycles from the client perspective. Once a file has been uploaded the client starts to upload it again and then ask if it should be overwritten and again and again. It happens with the server not just...

Parallels Plesk Control panel 10.4.2 RedHat Enterprise Linux 6.1 x86_64 Upgraded from 10.4.1 to 10.4.2 and now all the websites lost their configuration. When ever you try to browse one you end up with the default redhat test page. They were working with 10.4.1. Panel is working.

When I migrate from my 9.5.4 server to a 10.3.1 one I'm getting Error: reseller "jrivero" Execution of /usr/local/psa/admin/plib/api-cli/reseller_pref.php --update jrivero -locale es-ES failed with return code 1. Stderr is Error(s) in command line options: Wrong syntax for command's...