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We used Custom Plesk Host extension for years on our server. Now after we set "Permanent SEO-safe 301 redirect from HTTP to HTTPS" for most domains, redirecting isn't possible more because all browsers block this with warning about unsecure connections. Custom Plesk Host extension worked fine...

Hi, From time to time are some mails from valid senders rejected with: DMARC: REJECT message for [email protected] message discarded by a mail handler In Plesk is DMARC policy set to default: V=DMARC1;p=none Example from maillog...

Hi, We did migration form one Plesk Onyx server to other Plesk Onyx but SSL certificates only partially migrated. It looks mostly subdomains are affected. And if transferred not put under subdomains but under main domains without ability to choose for subdomain. We have bought and free Let's...

Hi, We have a lot of clients before Plesk 11 and mostly still have this SSL Compatibility mode under Hosting setting (see attached image) . We are now on Onyx and this si not used but switching off entering domain for domain is waste of time. Any idea how to switch off for all domains through...

Hi, We try to install for new customer Prestashop 1.7.0.4 through Plesk but installation stuck on 96% and fail. We tried this: https://support.plesk.com/hc/en-us/articles/213409589-CMS-cannot-be-installed-Non-zero-exit-status-returned-by-script-process-usr-bin-php-killed-by-signal-1 Also we...

Hi, We tried to use Docker with empty created database in Plesk. We added under Wordpress Docker setting Environment variables like: WORDPRESS_DB_HOST WORDPRESS_DB_NAME WORDPRESS_DB_USER WORDPRESS_DB_PASSWORD and we tried as WORDPRESS_DB_HOST: localhost:3306 or IP.ADDRESS:3306 but Wordpress...

Hi, One customer just installed Wordpress through Plesk and this went fine but login to WP Admin is not posible. Neither username nor password is accepted. Any idea what could be wrong? Thanks in advance. Regards, Mike

Hi, We did upgrade from 12.0 to 12.5 and everything looks OK except in Subscription interface (see attached pictures). Any idea how to fix it? Regards, Mike

Hello, We have the isue with our client and their backups in Plesk 11. He try to download backup but any time he recived error message (see atached image). We searched for this in forum and Google but nothing found. I apologize if I have overlooked something. A hint or idea what it should be...

Hi, We have reseller who tried to install Joomla Applications but install failed with ths error message: Fehler: Die Installation von joomla unter http://domain.com/joomla ist fehlgeschlagen. Non-zero exit status returned by script. Output stream: 'PHP Warning...

Hello, We migrated whole server form one with Plesk 9.5.4 to the new with Plesk 11. After migration webstats aren't updated for all vhosts. Daily cron is working and files in webstats folders are reacreated according to timpestamp. Trying one domain to reconfigure with...

Hello, We migrated 2 servers with Plesk 9.5 to new with Plesk 11. We moved our RapidSSL that worked fine on old servers to the new servers. Now users trying to login in Plesk with Iphone or Ipad couldn't because get connections error. With old servers worked just fine. We checked our SSL...

We try now on new Plesk 10.1.1 Installation to add new events in event manager for website created and subdomain created but the commands are completely ignored. We followed instructions here...

Hello, Since a few days SB users can't publish their pages. We tried in SB under sites to confirm publishing settings and received this error message: Cannot copy file to '2a23384e134e8cd90297b5d61285f58d.php' via FTP but the file is on the server and calling it through browser show...

Hello, We have one user that used autoresponder and switched it off. Now sudenlly autoresponder answer all mail to their address. In Plesk is Autoresponder not on. Where should we check why autoresponder answer altough switched off? Thanks in advance. Best regards, Mike

Hello, Is Sitebuilder 100 domains free only for new customers or for existing too? If available for existing customers which key need we use? Thank in advance. Best regards, Mike

Hello, Under Setting ==> Interface Controls Visibility we checked "Hide controls for rejection messages for non-existent mail addresses" but users still can edit this and instead default options "reject" add email address. Why ist this options not hidden? Mike

Hello, Since update to 8.3 the server crashes all 2-3 days running /usr/local/psa/admin/sbin/statistics script. The script is part of 50plesk-daily in/etc/cron.daily. The script break by various domains and the server reboot. In /var/log/messages is nothing to find why the server crashes...

Hello, We have just updated SB to 4.2 and now we have the problem with published modules such guestbook, gallery etc. Often accessing any of modules show blank page but sometimes are working. The error message in logs are ever the same: ==>...

Hello, I'm new in forum and soory in advance for my bad english. We have a curios problem with our server. Sending and receiving of email work fine, but email wrotten with Apple Mail on Mac are rejected from Qmail after Spamassasin check. We don't use Dr.Web. We use CleanServer and...