After upgrade from 12.0 to 12.5 subscription/customer interface screwed up

[papak]

Hi,

We did upgrade from 12.0 to 12.5 and everything looks OK except in Subscription interface (see attached pictures).
Any idea how to fix it?

Regards,
Mike

 

[IgorG]

Try to switch to other UI theme and back. Also you can try to fix it with

# plesk repair installation

 

[papak]

Try to switch to other UI theme and back. Also you can try to fix it with

# plesk repair installation

Thank you but already tried without success. Any other idea?

Regards,
Mike

 

[IgorG]

Do you have the same interface behaviour with other UI theme?

 

[papak]

Do you have the same interface behaviour with other UI theme?

If you mean under Extensions Management => Skins and Color Schemes it does not matter which skin we choose. It is srewed up under all skins.

Regards,
Mike

 

[IgorG]

No errors in output of

# plesk repair installation

?

 

[papak]

No errors in output of

# plesk repair installation

?

No and in log files is nothing. See output below:

[root@plesktest ~]# plesk repair installation

Reconfiguring the Plesk installation

Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

Finishing up upgrade procedures and rerunning previously failed upgrade actions...
===> Cumulative APS controller database (apsc) upgrade and repair has been started.
===> Cumulative upgrade and repair of APS controller database has been completed.
===> Cumulative APS controller upgrade and repair (final stage) has been started.
===> Cumulative upgrade and repair of APS controller (final stage) has been completed.
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade and repair of Plesk database (revertable stage) has been completed.
===> Plesk database scheme upgrade has been started.
Applying migrations from: /usr/local/psa/bootstrapper/pp12.5.30-bootstrapper/migrations/
===> Plesk database scheme upgrade has been completed.
===> Cumulative Plesk upgrade and repair (final stage) has been started.
===> Preparing Plesk upgrade (final stage).
===> Cumulative upgrade and repair of Plesk (final stage) has been completed.
Reconfiguring mail subsystem...
Reconfiguring Apache web server...
Reconfiguring ProFTPD FTP server...
===> Configuring ProFTPD server
Reconfiguring AWStats web statistics...
Reconfiguring WatchDog...
Restoring SELinux contexts...
Restoring SELinux context on '/usr/local/psa'
Restoring SELinux context on '/var/log/psa-horde'
Restoring SELinux context on '/var/qmail/alias'
Restoring SELinux context on '/var/qmail/bin'
Restoring SELinux context on '/var/qmail/boot'
Restoring SELinux context on '/var/qmail/control'
Restoring SELinux context on '/var/qmail/plugins'
Restoring SELinux context on '/var/qmail/popuser'
Restoring SELinux context on '/var/qmail/queue'
Restoring SELinux context on '/var/qmail/users'
Restoring SELinux context on '/var/db/kav'
Restoring SELinux context on '/var/db/Quarantine'
Restoring SELinux context on '/var/lib/plesk'
Restoring SELinux context on '/usr/libexec/postfix'
Restoring SELinux context on '/var/drweb'
Restoring SELinux context on '/opt/drweb'
Restoring SELinux context on '/usr/lib64/plesk-9.0'
Restoring SELinux context on '/etc/nginx'
Restoring SELinux context on '/usr/sbin/nginx'
Restoring SELinux context on '/var/lib/nginx'
Restoring SELinux context on '/var/log/nginx'
Restoring SELinux context on '/var/run/nginx.pid'
Restoring SELinux context on '/var/lib/plesk/mail'
Restoring SELinux context on '/opt/kav'
Restoring SELinux context on '/usr/lib64/php/modules'
Restoring SELinux context on '/var/run'
Restoring SELinux context on '/var/www/vhosts'
Restoring SELinux context on '/var/qmail/mailnames'
Restoring SELinux context on '/var/named/chroot'
Reconfiguring SSL ciphers and protocols...
Regenerating web servers' configuration files...
Cleaning active Panel sessions...

Bootstrapper repair finished.
If problems persist, please check installer logs ('/var/log/plesk/install/plesk_12.5.30_repair.log' and '/var/log/plesk/install/plesk_12.5.30_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.

Regards,
Mike

 

[IgorG]

Have you checked this issue with other browser?

 

[papak]

Have you checked this issue with other browser?

Yes. The same with Chrome and IE. It looks like Plesk webpages are screwed uo or not updated and conflict with new version of Plesk.

Regards,
Mike