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I need to update a Plesk 9.5.4 server to Plesk 12. The installer tells me that I first need to upgrade to, at least, Plesk 10.4 before upgrading to Plesk 12. But, I can't find out how to upgrade from Plesk 9.5.4 to Plesk 10.4, only version the installer is showing is Plesk 12.

Some of our backups produce errors: Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Further investigation...

Hello, Last week I upgraded to Plesk 10.0.1 (from 9.x), but now I have troubles with my SSL cert. I'm using a paid Comodo SSL certificate (PositiveSSL) on my Plesk panel and that works fine (for many years already). On SSO server the cert was missing, so I installed the same cert as on my...

Hello, Every night a backup script runs and since a few days I got errors on just one server. This is the error: Runtime error: Could not run make dump with pmmcli[Illegal seek] Which pleskbackup command I run doesn't matter: # /usr/local/psa/bin/pleskbackup domains-name mydomain.com...

Traffic calculation works well for cliënts and domains. But on the homepage of Plesk, at the top where several resource statistics are shown the Traffic shows 0B. This only happens on one of our servers and I can't find anything to solve it. See attached image. Thanks in advance.

Hi all, After upgrading from 8.4 to 8.6 chrooted bash doesn't work anymore. This is the login procedure from the SFTP cliënt: Finding Host customerdomain.com ... Connecting to XX.XX.XX.XX:22 Connected to XX.XX.XX.XX:22 in 0.015625 seconds, Waiting for Server Response Server Welcome...