• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

500 error

  1. A

    Question Error 500 and no logs available

    One of my websites hosted on Plesk returns an error 500 and I have no idea how to figure out what is wrong as I do not find any information in any log files. I am running Plesk 18.0.56 on Ubuntu 18.04.6. The website in question is running PHP 7.2.34 (or 7.2.15 which does not make any...
  2. T

    Issue 10389#0: \996867 upstream sent too big header while reading response header from upstream

    i got a website which is built using CMS Made Simple and one section of the admin panel(CMSMS) i.e. Content>Pages section is throwing bad gateway error, the rest section the admin panel is working fine. And earlier before the 500 error, whenever i tried to create a page through Content>Pages it...
    • tomass
    • Thread
    • 500 error 500 internal server error bad gateway cms made simple cmsms php
    • Replies: 0
    • Forum: Open Topics
  3. S

    Resolved 500 PleskPMMResponseException for Backup & Restore

    Hello, Backup & Restore page from Plesk is not working any longer for us. We're getting 500 PleskPMMResponseException while we try to access it. Upon further investigation I figured out that pmmcli doesn't functioning right : # /usr/local/psa/admin/bin/pmmcli Traceback (most recent call...
  4. FidoSysop

    Issue Unable To Log Into Admin Area

    Today I have been unable to log into my admin area. Getting a 500 Error. Tied 3 browsers no help. Upon trying to connect via the Plesk mobile ap itdislays. An internal error has occurred. Please contact support. The server answer has the wrong format. The web server appears to be up. Sites are...
  5. LionKing

    Resolved 500 internal server error [How to find more information about it]

    So we have this app running web cron and now we are getting the dreaded 500 internal server error. But that is not the issue itself: The issue is that Plesk do not give you more information about the 500 error itself. So it is very complicated to attempting to solve this issue when we have no...
  6. P

    Resolved digitaloceandns 500 Error

    Hello, after last server update we have problem with digitaloceandns extension. Server Error 500 Error Call to a member function getHeaderLine() on null Type Error Message Call to a member function getHeaderLine() on null File Dns.php Line 238 We tried restarting the server and...
  7. A

    Question Unable to access the module position in Prestashop appearance!

    Hello everyone, I acquired a private VPS (8 Go) OS Debian 10.13 and under Plesk Obsidian at OVH. When installing PrestaShop, I had several issues at base fixed (didn't know there was a need) with Nginx Additional Directives (proxy_buffer_size 128k; proxy_buffers 4 256k; proxy_buffers 4 256k...
  8. N

    Question Error 500 in first request

    Hello everyone. First, sorry for my English, I speak English so so. My problem is, i developed an API and in the first request, returned error 500, then I refresh the page and the API loaded perfectly. Any solution? This is one route https://apilanus.divisioncode.com.ar/api/health Thanks.
  9. M

    Issue 500 Error on Roundcube Webmail for all domains

    Hello, I'm getting a 500 error for Roundcube webmail on all domains. This is on a fairly new CentOS 7 machine. I see the following messages in the server's apache error log: [root@tpa-alpha ~]# tail -fn0 /var/log/httpd/error_log [Fri Nov 22 14:25:18.287866 2019] [fcgid:warn] [pid 2784:tid...
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