• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
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504 gateway time-out

  1. Z

    Issue Prestashop 8 : very slow and error "504 Gateway Time-out - Nginx"

    Hi. I have Prestashop 8.1.5 installed and working on VPS server with Plesk Plesk Obsidian Web Admin Edition (Version 18.0.60). Everything is working fine except : Changing state of an order is very slow (at least 1 minute) and sometimes this results in a "504 Gateway Time-out - Nginx". In the...
  2. A

    Resolved Backup Manager times out and unusable after failed remote backup

    Hi everyone, I am facing a somehow strange problem: We are running local and remote backups (via FTP) on a regular base and everything worked fine. Last night the provider where the FTP-space is located had a problem and so the backup could not be completed. I received a notification mail...
  3. M

    Issue Plesk starts dropping http connections after a certain amount of requests

    I have two domains setup on plesk - let's say usersite.com and api.usersite.com. usersite.com is powered by nuxt.js - a front-end framework which runs on node.js. It makes API calls to api.usersite.com, which is a Laravel application powered by Octane (so it uses swoole instead of php-fpm). Both...
  4. S

    Issue plesk not reachable for ip4 visitors, only ip6

    This morning my server's disk space became too full, making our website unavailable. I immediately added disk space to it. After that I was only able to reach the Plesk frontend through the:8443, but not through the normal URL. Also when I visit our website on the server, it shows a 504 gateway...
  5. V

    Issue Recurring crash of the Plesk dedicated server (error on all sites) 504 Bad Gateway - nginx

    Hello everybody, We are on a dedicated server: CentOS Linux 7.6.1810 (Core) // Plesk Obsidian 18.0.38 Characteristics: Server SP-32 - Intel Xeon E3-1270v6 - 32GB DDR4 ECC 2400 MHz - SoftRaid 2x2TB With around 500 websites. We tried a solution without success: - plesk db "SHOW VARIABLES LIKE...
  6. C

    Issue Slow + 504 Gateway Time-out

    Hello, We have the same problem since approx. 1 week. (Plesk Onyx 17.5.3) Login is slow, each Plesk page loading is slow (in minutes...) and nginx 504 Gateway Time-out occurs...
  7. S

    Resolved Long processes stop after 60s - 504 Gateway Time-out

    Hello, I have some Prestashop 1.6 online shops and when I have to run some long scripts like creating products with many combinations or generating sitemap I get a "504 Gateway Time-out." I have increased max_execution_time to 300 and set some nginx variables in Additional nginx directives as...
  8. E

    Resolved "504 Gateway Time-out" : [proxy_fcgi:error] (70007)The timeout specified has expired...

    Hi, Since two days, we can not open prestashop admin from one website on server with Plesk Onyx 17.8.11. There isn't problem with the frontoffice. We have found this : A website is not accessible with "504 Gateway Time-out": The timeout specified has expired: [client 203.0.113.2:54693]...
  9. D

    Issue Plesk Won't load (certain pages)/with power user mode -on

    Hi, Since a few days ago plesk won't load anymore. Sever performance seems very poor. I can access the login screen of plesk, but when pressing the login button "with plesk power user mode on" the page never loads and exits with a 502 or 504 error. (504 - Gateway Time-out - nginx) If I disable...
  10. deadfish

    Resolved 504 Installation failed plugin/theme wp - nginx proxy cache

    Hi guys, I hope somebody knows a solution for this problem: I setup a WordPress which it uses Plesk: 'Nginx proxy cache -> apache -> WordPress -> Redis -> MySQL' Everything looks good but when I'm trying to install a plugin ( plugins > add new ) or theme on WordPress I'm getting Nginx timeout...
  11. N

    Resolved Fail2ban 504 Gateway Time-out when opening Banned IP Addresses

    Hi! I'm having an issue where fail2ban service is running, i can access jails, logs and settings, but i'm having a 504 Gateway Time-out when opening Banned IP Addresses. Also turning on or off jails always gives me an error about time-out and try later to see the changes. I have read a lot...
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