• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

backup and restore

  1. Q

    Issue Schedule backups are missing database

    I have scheduled backups which are working fine. I can restore full subscription but when I try to restore only database it just creates blank database. I went to backups and subscription directory. I see databases and the database directory but inside there is nothing. I am assuming plesk is...
  2. L

    Question FTP Server Backup

    Hello everyone, I have the following problem. We have set up an external server as a backup server under ‘Tools & Settings’ -> Backup Manager. The backups are also running successfully. However, we have the following problems: 1. It is still possible to back up to the Plesk server manually...
  3. L

    Issue Import of a backup file fails because of xml error

    I was chosen to migrate an old plesk to a new one. So i made a backup of the old server via backup manager PLESK Version 17.8.11 Update #63. I then uploaded the xml.tar to the new Server running PLESK 18.0.65 Update #2 running both the Web Pro Edition. When i try to insert the dump into the...
  4. realivankamga

    Issue Restore my data on Plesk

    Hi there! I recently had a problem with my plesk server and the web interface doesn't open anymore (most of the important files are owned by nobody and I don't understand what happened). I made a backup in cli via FTP to import the data in a new server that I deployed and I got a backup.tar...
  5. F

    Question Best Practices for Backing Up (large) Plesk Servers

    Hi! I have been using Plesk for many years, and this is a question I have wanted to ask the community many times :) For small servers, Pleskbackup is a really good tool. I have used it on many servers without errors, and the backups and restore processes work well. But for large servers, for...
  6. L. Hagen

    Question How to Download latest Backup via FTP

    Hi, in "Tools & Settings -> Backup Manager" I can download a full backup and can also setup "Remote Storage Settings". But I'm wondering if it's possible to access Plesk via SFTP from the Internet to download a full backup too? I would like to create a small backup job on my local NAS that...
  7. A

    Resolved Transport Error: File not found when RESTORING

    Hello Today is the second day I'm trying to figure out what is happening. I've to fresh install plesk due to some unknow problem after my provider migrated my VPS. I've made FTP Backup all time and I've never to restore. Fresh installation of Plesk, the only thing I did is to update MariaDB...
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