• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

backup and restore

  1. Q

    Issue Schedule backups are missing database

    I have scheduled backups which are working fine. I can restore full subscription but when I try to restore only database it just creates blank database. I went to backups and subscription directory. I see databases and the database directory but inside there is nothing. I am assuming plesk is...
  2. L

    Question FTP Server Backup

    Hello everyone, I have the following problem. We have set up an external server as a backup server under ‘Tools & Settings’ -> Backup Manager. The backups are also running successfully. However, we have the following problems: 1. It is still possible to back up to the Plesk server manually...
  3. L

    Issue Import of a backup file fails because of xml error

    I was chosen to migrate an old plesk to a new one. So i made a backup of the old server via backup manager PLESK Version 17.8.11 Update #63. I then uploaded the xml.tar to the new Server running PLESK 18.0.65 Update #2 running both the Web Pro Edition. When i try to insert the dump into the...
  4. realivankamga

    Issue Restore my data on Plesk

    Hi there! I recently had a problem with my plesk server and the web interface doesn't open anymore (most of the important files are owned by nobody and I don't understand what happened). I made a backup in cli via FTP to import the data in a new server that I deployed and I got a backup.tar...
  5. F

    Question Best Practices for Backing Up (large) Plesk Servers

    Hi! I have been using Plesk for many years, and this is a question I have wanted to ask the community many times :) For small servers, Pleskbackup is a really good tool. I have used it on many servers without errors, and the backups and restore processes work well. But for large servers, for...
  6. L. Hagen

    Question How to Download latest Backup via FTP

    Hi, in "Tools & Settings -> Backup Manager" I can download a full backup and can also setup "Remote Storage Settings". But I'm wondering if it's possible to access Plesk via SFTP from the Internet to download a full backup too? I would like to create a small backup job on my local NAS that...
  7. A

    Resolved Transport Error: File not found when RESTORING

    Hello Today is the second day I'm trying to figure out what is happening. I've to fresh install plesk due to some unknow problem after my provider migrated my VPS. I've made FTP Backup all time and I've never to restore. Fresh installation of Plesk, the only thing I did is to update MariaDB...
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