Issue Restore my data on Plesk

[realivankamga]

Server operating system version

Debian 12.6

Plesk version and microupdate number

18.0.63.2

Hi there!
I recently had a problem with my plesk server and the web interface doesn't open anymore (most of the important files are owned by nobody and I don't understand what happened).

I made a backup in cli via FTP to import the data in a new server that I deployed and I got a backup.tar file.

I used the command: plesk bin pleskrestore --restore “backup.tar” -level domains it takes a long time but I can't see the data being restored.

I also tried to unzip and I got multiples backup.tzst files. I used the same command with these files and I get this error :

Unable to import file as dump: Import error: Unable to find archive metadata. The archive is not valid Plesk backup or has been created in an unsupported Plesk version
exit status 1

What can I do?

 

[Bitpalast]

You cannot import components of a backup set separately.

 

[realivankamga]

I realized that.

I used the backup.tar file directly with the command :

plesk bin pleskrestore --restore “path/to/file/backup -ignore-sign -verbose -level domains

I was able to restore my data on the new server.

Thanks