• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

cpu load

  1. V

    Resolved high CPU usage by 'sw-engine' with task 'ext-log-browser-parse-maillog'

    Since 2 days I have high CPU usage on my Plesk server, a sw-engine task runs constantly at 100% CPU usage. psaadm 29290 94.7 2.4 371724 103596 ? Rs Jul17 1300:12 /usr/bin/sw-engine -c /opt/psa/admin/conf/php.ini /opt/psa/admin/plib/scripts/task-async-executor.php -task-id 5857...
  2. E

    Issue High Load Average, but low CPU and RAM usage

    Hello there, I've a very high Load Average ( 12 on a 4 CPU - 8GB Ram VPS ) and a low RAM/CPU use, also iotop looks ok. How to determine the reason of the high load?
  3. D

    Resolved Many requests from Plesk Screenshot Bot

    Hi, I have many servers with Plesk and I'm noticing that lately I have CPU spikes caused by the Plesk bot Screenshot, makes hundreds of requests to the pages hosted on the server randomly. I attach an example screenshot of a website. Anyone else with the same problem?
  4. F

    Question Random CPU spikes php-fpm

    Hello, We are a marketing agency from the Netherlands and we are using a VPS running Plesk Obisidian v18.0.47 os_CentOS 7. Since last week we are recieving a lot of spikes in the CPU ussage of the VPS. We are using the VPS to host the websites of our clients. Some are websites some are...
  5. TradePOS

    Resolved I get 2000% CPU usage (Plesk mobile app readings)

    Hi, Today my system shows me error number (504 Gateway Time-Out nginx), when I looked to the Plesk mobile app CPU load average, all the three bars shows over 2000% usage image attached after restarting the whole server the bars back to normal between 60 to 40 % Server Specification: CPU...
  6. websavers

    Question Why does Dropbox Backup not integrate with Plesk Backups?

    When we first heard that Dropbox Backup was going to be a possibility with the Dropbox Backup Extension, we were pretty happy to hear this as cloud storage backup is something our clients had been asking for. But after having used it for about 6 months, it's clear that it's a half-baked...
  7. N

    Question Apache CPU Alerts

    Hi Everyone, I keep getting Apache CPU alerts I've been trying to find the issue but so far i'm coming up on a dead end. It seems to be caused by sw-engine. Here's an example of alert; top - 17:56:33 up 2 days, 22:04, 1 user, load average: 2.15, 1.98, 1.52 Tasks: 386 total, 7 running, 379...
  8. websavers

    Issue Dropbox Backup and High IO Load

    Hi there, At around 5am every morning we get reports about high load from those of our Plesk servers that have the Dropbox Backup plugin enabled and in use by our clients. The report from LFD indicates exactly what processes were running at the time. Processes like those to follow are present...
  9. S

    Issue Mobile Manager showing permanent 100% CPU load

    Hi Folks, I have got the Mobile Manager App on an iPad and five servers on the list. All are fine, exept one, that is showing an average cpu load of 100% on all three bars, which is not correct. It runs Plesk 12.5 on Debian 8.4 with an AMD 8-core cpu. The cpu load is normaly between 1 and 2%...
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