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customers

  1. C

    Question Migrating only customers (but not subscriptions)

    According to this knowledgebase article: https://support.plesk.com/hc/en-us/articles/12377083730327-Customers-Resellers-were-not-migrated-to-Plesk-subscriptions-are-owned-by-Plesk-Administrator If customers were not migrated, the only way to correct the issue is to delete all the subscriptions...
  2. Gerinho

    Resolved Cannot remove User Role

    Hi Pleskians, I have a small issue and I just can't work it out. I'm working with Plesk Onyx v17.8.11 and I'm the admin. Process I was testing using Customers by creating a Customer, then migrating some Subscriptions to this new made Subscriber. Then, under Users > User Roles, I've noticed...
  3. J

    Question can someone clear up confusion about different user account types and subscriptions ?

    hello, i'm installing a new server with Plesk 12.5.3 and am really confused how the user management works. so i have several customers each of which has several domains with websites (no mail) so i start by creating a customer, in the create dialog box i am forced to create a user for Access...
  4. T

    Extensions only for some abonnements?

    Hi, i would like to configure some of the extensions (like lets encrypt) that they are only available for some customers with specified abonnements like "gold hosting". Is there a way to do that? Best Regards, Thomas
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