• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

customers

  1. C

    Question Migrating only customers (but not subscriptions)

    According to this knowledgebase article: https://support.plesk.com/hc/en-us/articles/12377083730327-Customers-Resellers-were-not-migrated-to-Plesk-subscriptions-are-owned-by-Plesk-Administrator If customers were not migrated, the only way to correct the issue is to delete all the subscriptions...
  2. Gerinho

    Resolved Cannot remove User Role

    Hi Pleskians, I have a small issue and I just can't work it out. I'm working with Plesk Onyx v17.8.11 and I'm the admin. Process I was testing using Customers by creating a Customer, then migrating some Subscriptions to this new made Subscriber. Then, under Users > User Roles, I've noticed...
  3. J

    Question can someone clear up confusion about different user account types and subscriptions ?

    hello, i'm installing a new server with Plesk 12.5.3 and am really confused how the user management works. so i have several customers each of which has several domains with websites (no mail) so i start by creating a customer, in the create dialog box i am forced to create a user for Access...
  4. T

    Extensions only for some abonnements?

    Hi, i would like to configure some of the extensions (like lets encrypt) that they are only available for some customers with specified abonnements like "gold hosting". Is there a way to do that? Best Regards, Thomas
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