• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

delete

  1. S

    Resolved Can´t delete a mail, when I delete, it appears again

    Well, this is strange. I have a client who tell me if he delete a mail the mail appears again. I check it on webmail and thunderbird and it`s true. So I went to: /var/qmail/mailnames/domain.com/account/Maildir/cur List the mails and I found this: -rw------- 1 popuser popuser 32945 may...
  2. S

    Issue I tried to delete a subscription but it is in queue

    Hello, I delete a few subscriptions in my plesk server but one of them is in queue since 2 hours... I deleted a few after and all were deleted but this is in queue. So I don´t know what to do as there isn´t a button to stop the action or something like that. Also I don´t want to delete again...
  3. Giu

    Issue API Delete Backup not functional

    Hi Forum, im trying to delete a backup via WP Toolkit API: /api/modules/wp-toolkit/v1/installations/67/backups in the rest swagger test i receive the following error: Failed to fetch. Possible Reasons: CORS Network Failure URL scheme must be "http" or "https" for CORS request. the...
  4. S

    Resolved Plesk Subscription | IMPORTANT

    Good morning, I no longer have access to my server (off), nor to my mailbox with which I had subscribed to a Plesk subscription. I can no longer access it How do I cancel my subscription please?
  5. Novadiei

    Issue FTP drops connection while processing files

    Hi, We have a weird issue with FTP connections. Connection works fine, but once a selection is made lets say of 2-3k files to be deleted, it gets processing and after 1000 or so deleted files it throws an error: Error: Could not write to socket: ECONNABORTED - Connection aborted Error...
  6. K

    Resolved plesk error_log files not deleted

    Hello, I am using Plesk Obsidian v18.0.38. There is a file in the /logs folder with a domain name the name error_log occupies 14GB of space. I delete the file, but it creates it again. I tried all the things written on the form, but it didn't work. I connected SSH and deleted it, but it still...
  7. R

    Question clean plesk like a new

    i want to delete all files, under domain X (primary domain).... after that i want to create domain X again... how i suppose to do that..? in other panel. most of panel, domain is created under user, i can delete user n created a new one, but how to do in plesk.? i want to start with clean...
  8. C

    Question Is it possible to remove all content under a domain without removing it?

    Hi, Not sure this use case is, well... useful. But I wonder if its possible to delete all content under a domain without deleting the domain itself? (That would be any installs, WP, files, DBs etc) It would just save some time on DNS without having to add the domain back into Plesk. Mostly for...
  9. M

    Question Fastest way to wipe all emails?

    Hi, I just wonder what is the best & fastest way to wipe/delete all emails? I am using below command: for i in $(plesk bin mail -l | tr '\t' ' ' | cut -d' ' -f 3- | grep domainnames.com); do plesk bin mail -r "$i"; done but it takes for ever to remove, especially when i have 20k of emails...
  10. N

    Issue is it possible to delete files in /var/lib/psa/dumps/domains

    Hello I had a FTP save for my full plesk server. But a client deleted the tar.gz files on the distant FTP (not the backup by plesk interface) When I was back on plesk, I've seen 2 backups, that I deleted... Now I have zero backup in plesk interface but a huuuugggeee space used in...
  11. M

    Resolved Safety delete usl/local/psa/tmp

    The folder "usr/local/psa/tmp" is too huge containing very old files. Can these files be manually deleted ? Is it simply tmp folder, or is important for system ? What is the role of this directory, can it be regularly deleted ?
  12. O

    Issue Plesk UI not showing DB size & I can't delete databases (PGSQL)

    Fresh install of ‪Ubuntu 18.04.2 LTS‬ running Plesk Onyx Version 17.8.11 Update #60 Through the UI I've installed a a PostgreSQL localhost server with 3 database. As the main partition is 20GB I've moved the database to my /home partition which has more space. The process followed after I had...
  13. D

    Issue Delete Web Users

    Today, I've received this issue "El número de usuarios web excede el límite definido por su licencia. Dispone de 4 usuarios web mientras que su licencia le permite disponer de 1" I need delete 3 web users with ssh, but I don´t know how can I do. Can you help me? I use plesk 9.3.0 and CentOS...
  14. gennolo

    Issue Deleting FTP user from Plesk interface failure

    I am on Centos 7.2 / Plesk 12.5 box I often create restricted FTP users related to domains to let customers doing stuff on website without viewing the actual websites. It happens sometimes that when I try to delete those FTP accounts from Domains -> FTP Accounts I got an error message saying...
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