• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

diagnose & repair

  1. J

    Issue Malfunction in Diagnose & Repair -> file system

    I just ran Diagnose & Repair -> File System [Only the Virtual Hosts files] from the GUI. One of my subdomains which is located in a subfolder of the main domain became unreachable with Nginx Permission Denied (13). I double checked the folder and file permissions from the command line and at...
  2. G

    Issue plesk repair web -domains-only failed

    I have a problem with „plesk repair web -domains-only“. When I run the command, it says, that it had resolved the problem, but it didn't. Running the command a second time, the message is the same. It seams, that the command cannot create the domain configuration files. How can I fix the...
  3. P

    Resolved Diagnose & Repair

    Hi. Who know, how to repair this error? The operation failed with the following error: {"id":1,"cmd":"plesk repair web -y","type":"progress","message":"Checking Plesk version","level":1} {"id":1,"cmd":"plesk repair web -y","type":"success","message":"Checking Plesk version","level":1}...
  4. D

    Resolved 18.0.44 after updating all sites are too low and down!

    18.0.44 after updating all sites are too low and down! all websites are too too slow and downtime! Plesk Installation error!! please help me plesk team !! Thanks,
  5. Neuwelt

    Issue New configuration files for the Apache web server were not created due to the errors in configuration templates

    I have looked at the current similar problems here but non is like the one I have. Or maybe similor but in ways, I cannot identify. It's my first time to seek for help here: I have been on this for over 2 days now and all along all websites on the server are not accessible. Specifications...
  6. BrinsleyP

    Issue 500: Plesk\Exception\Database

    Hello to every... When i go in Diagnose & Repair and click in repair on Plesk Installation i give 500: Plesk\Exception\Database i try fix in ssh but after restart the msg show again, so how to fix this ?
  7. Servus

    Resolved Diagnose & Repair: Errors, "but" showing "file system 0 issues detected"

    Hi, since last update 18.0.32 (perhaps already .31) I get the following error according to plesk file system: The operation failed with the following error: {"id":1,"cmd":"plesk repair fs -n","type":"progress","message":"Checking Linux system files","level":0} {"id":2,"cmd":"plesk repair fs...
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